Hi there! I understand that the NYT Games app on your iPad is crashing after you solve a few crossword clues. That’s definitely something we want to get sorted out for you.

Just to make sure I’m clear on your situation:
- What iPad model are you using?
- Are you running the latest version of iOS and the NYT Games app?
- When exactly does the app crash—right after you solve a clue, or does it happen at other times?
- Have you tried restarting the app or your device already?

Meanwhile, here’s a good set of steps to start troubleshooting:

1. Update Everything: Check that your iPad is running the latest iOS version (you indicated iOS 18.6.2, so that’s current). Also, go to the App Store and make sure the NYT Games app is updated to its latest version.

2. Restart the iPad: Sometimes a simple restart can clear temporary glitches. Hold the power button, slide to power off, wait a few seconds, then turn it back on.

3. Force Close & Reopen the App: Double-click the home button or swipe up to bring up app switcher, then swipe the NYT Games app off the screen to close it. Open it again.

4. Clear Temporary Data: Unfortunately, the app doesn’t let you clear cache manually, but reinstalling the app will effectively do this.

5. Reinstall the NYT Games app: If updates and restarts don’t help, try deleting the app and reinstalling it from the App Store. This can fix corrupted files that might cause crashes.

6. Check for Network Stability: Sometimes spotty Wi-Fi or cellular data can cause unexpected app behavior, so ensure you have a strong connection.

If after these steps the problem persists, it might be related to a bug in the app. There have been reports of similar crashes recently, and the developers are releasing updates to fix these issues1. You can also report the bug directly through the app’s settings to help the team prioritize it:

- Open the NYT Games app
- Tap the Settings (gear) icon under the "You" tab
- Scroll down and select "Report a Bug"
- Describe the crash issue and submit

Would you like me to guide you step-by-step through any of these, or do you want me to check for any known outages or updates specific to the iPad?

Are you satisfied with the solution I provided?

Crosswords keep kicking me off after solving a few clues on my iPad.

Thanks for sharing that the crossword kicks you off after solving a few clues on your iPad. Since this seems to be happening repeatedly, let's look at some targeted steps to get you back to enjoying your puzzles smoothly.

From what I’ve seen recently, there have been reports of the NYT Games app crashing on iOS devices, including iPads. A lot of these were tied to the app version, with updates being released to fix crash issues1.

Here’s what I recommend:

1. Update the NYT Games App:
Open the App Store, tap on your profile icon at the top right, scroll down to check for pending updates, and update NYT Games if available. App updates often include bug fixes that can stop crashes.

2. Restart Your iPad:
Press and hold the power button until you see "slide to power off," then turn it off. Wait about 30 seconds and turn it back on. This clears temporary system glitches.

3. Reinstall the NYT Games App:
If updating doesn’t help, uninstall the app by pressing and holding its icon, tapping "Remove App," then reinstall it fresh from the App Store. This deletes any corrupted cache or files that might cause crashes.

4. Check Your Connection:
A spotty or slow internet connection can sometimes cause app hiccups. Try switching between Wi-Fi and cellular data if possible to see if it improves stability.

5. Report the Issue in the App:
Open NYT Games, tap the "You" tab at the bottom right, select the Settings gear icon, then scroll down to "Report a Bug." Describe your crash issue so the developers get notified directly2.

Please try these steps in order, and let me know how it goes. If you’ve already tried some of these, just tell me which ones so we can look into deeper troubleshooting or check for any ongoing issues on the backend.

Are you satisfied with the solution I provided?