Hi! Thanks for reaching out about the NYT Games app issues on your Chromebook and Android phone. I want to make sure I understand exactly what's happening:

- On your Chromebook, you see a "Connect to Internet" error.
- On your Android phone, the app lets you move for a bit but then freezes.

Is that right? And just to clarify, is your Chromebook connected to the same Wi-Fi network as your phone? Also, are you able to browse other websites normally on both devices? Any other apps showing similar connectivity or freezing problems?

Once I have a little more detail, I can guide you through some fixes tailored to your Chromebook’s ChromeOS 14541.0.0 and your Android phone. Looking forward to helping you get back to smooth gameplay!

Yes they are on the same network. I have stopped and restarted, cleared cache-

Thanks for confirming that both devices are on the same network and for letting me know you've already restarted and cleared the cache. That’s a great start! Let’s try a few more things to get you back up and running.

On your Chromebook (ChromeOS 14541.0.0), please follow these steps:

1. Check your network connection fully by clicking the Wi-Fi icon and making sure you have a steady internet connection.
2. Try opening another website or web app to confirm internet access is stable.
3. Since the NYT Games often run inside a browser, clear cache and cookies specifically for Chrome:
- Open Chrome > Settings > Privacy and Security > Clear browsing data.
- Select “Cookies and other site data” and “Cached images and files,” then clear them.
4. Disable any browser extensions temporarily that might block scripts (e.g., ad blockers).

On your Android phone:

1. Force close the NYT Games app completely by going to settings > Apps > NYT Games > Force stop.
2. Restart your phone to clear any temporary glitches.
3. Open the app again and ensure it’s updated to the latest version from Google Play Store.
4. If it still freezes, try uninstalling and reinstalling the app.

If you still experience the same issue on both devices after these steps, it might be worth checking if there are any ongoing NYT Games server issues. You can visit https://downdetector.com/status/new-york-times/ to see if others are reporting similar problems.

Would you like me to help you with any of these steps? Or is there anything specific you noticed just before the freezing or error messages appeared?

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Chromebook says Connect to Internet-android phone lets me move then freezes

Thanks for sharing your issue again, and I appreciate your patience. Given that your Chromebook keeps showing “Connect to Internet” while your Android phone lets you move but then freezes in the NYT Games app, and that both devices are on the same network, let’s focus on a few known Chromebook and Android app-specific points.

First, there’s a known situation on Chromebooks where Android apps that use Google Play Services (which NYT Games likely does) may fail to connect properly to the internet after a restart or if Google Play Services runs into trouble3. This could explain why the Chromebook says it’s not connected even though the network is fine.

Here’s a step-by-step approach:

### On the Chromebook:
1. Restart Google Play Services and the Play Store:
- Go to Settings > Apps > Google Play Store > Manage Android preferences.
- Select Apps > Google Play Services.
- Choose Force Stop, then reopen the Play Store and the NYT Games app.

2. Check for ChromeOS system updates:
Updates can fix compatibility issues.
- Go to Settings > About ChromeOS > Check for updates and install if available.

3. Try using the NYT Games website in Chrome browser’s Incognito mode:
- Open Chrome, press Ctrl+Shift+N to open Incognito.
- Visit https://www.nytimes.com/crosswords or the games page and check if games load correctly.
This helps identify if the issue is with the app vs the browser or network.

4. Reset Network Settings:
- Sometimes resetting network on the Chromebook can help: turn off Wi-Fi, reboot the device, then turn Wi-Fi back on and reconnect.

### On your Android phone:
1. Clear Cache for Google Play Services & NYT Games app:
- Settings > Apps > Google Play Services > Storage > Clear Cache.
- Then do the same for the NYT Games app.

2. Update both NYT Games app and Google Play Services if updates are present.

3. Try switching between Wi-Fi and mobile data to see if freezing occurs on both connections.

4. Reinstall the app if freezing continues after cache clearing and updates.

### Additional:
- Check https://downdetector.com/status/new-york-times/ if there are reported outages affecting NYT servers6.
- Sometimes firewall or router settings might interfere with app connections, especially for Chromebooks using Android apps – restarting your router or temporarily disabling any firewall might help troubleshoot.

Let me know if you want help walking through these or if you've already tried some, so I can suggest further steps. Are you able to open the NYT Games in the browser on the Chromebook as a test?