[NYT Games] Touch closes crossword puzzel

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Daniel Freeman
3 days ago In NYT Games
Touch closes crossword puzzel
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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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3 days ago

Hi there! I understand your NYT Games app crashes when you touch the crossword puzzle on your Mac running OS X 10.15.7. Let me get a bit more context to help you best.

1. Are you using the NYT Games app downloaded on your Mac or playing the crossword puzzle through a browser?
2. Has this issue just started recently, or has it been ongoing?
3. Have you tried any troubleshooting so far, like restarting the app or your computer?

Once I get a clearer picture, I can guide you through some steps to fix this.

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Daniel Freeman
3 days ago

New on iPad touch closes crossword game

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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3 days ago

Thanks for clarifying that you’re having trouble with the New York Times Games app crashing on your iPad when you try to open the crossword puzzle. Let's work through some steps to get this sorted.

Here’s what I'd suggest:

1. Update the App and iPadOS
Make sure your NYT Games app is updated to the latest version from the App Store. Updates often include fixes for crashes. Also, check if your iPad’s iOS or iPadOS is the latest version supported by your device (Settings > General > Software Update). The app may require a certain iOS version to run smoothly4.

2. Restart the iPad
Press and hold the power button, slide to power off, then turn it back on. This can clear temporary issues that cause apps to crash9.

3. Reinstall the NYT Games App
Delete the app from your iPad, then reinstall it from the App Store. This can fix corrupted files within the app6.

4. Check Your Account Login
Sometimes, account sign-in issues cause crashes. After reinstalling, log back in and ensure your subscription is active.

5. Report a Bug if the Problem Persists
Inside the app, go to Settings > Report a Bug, and describe the crash behavior. This helps the developers identify and fix persistent problems2.

If these steps don’t help, there might be a temporary issue with the app itself, especially if others have recently reported similar crashes. In that case, updating the app when a fix is released is the best course.

Give these steps a try and let me know how it goes! Are you satisfied with this solution?

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