Hi! I understand you’re experiencing a white screen when opening the Hoosier Lottery app on your Android 10 device, and you’ve already rebooted and reinstalled the app without success. Let’s try a few more things to get this sorted out.

First, can I ask if you are connected to a stable internet connection (Wi-Fi or mobile data) when opening the app? Sometimes the app needs a reliable connection to load properly.

Meanwhile, here are some steps we can try:

1. Clear the app’s cache and data:
- Go to Settings > Apps > Hoosier Lottery app.
- Tap on Storage, then tap Clear Cache.
- If that doesn’t help, try Clear Data (this may log you out but resets the app to fresh).
- Relaunch the app and see if it loads past the white screen.

2. Check for app updates:
- Open Google Play Store and search for Hoosier Lottery.
- If there’s an update available, install it to ensure you have the latest version that may resolve bugs.

3. Check Android system updates:
- Sometimes older OS versions cause compatibility issues.
- Go to Settings > System > System update and confirm you have the latest Android 10 patches installed.

4. Try launching the app with Wi-Fi turned off and only mobile data (or vice versa):
- This checks if network settings are impacting the app loading.

If these steps don’t change the situation, the issue might be related to the app’s compatibility on your device or a server-side problem. A few other users have reported similar issues lately, so it’s possible a temporary glitch is affecting the app’s load screen2.

If the problem persists, I can help escalate this to our technical team or advise you to contact Hoosier Lottery support at [email protected].

Let me know what happens after trying these, and we’ll take it from there! Are you connected to a stable internet right now?