[SABC+] I was attempting to sign in and made two errors and now it says too many attempts even when I switch

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Andre Krige
3 days ago In SABC+
I was attempting to sign in and made two errors and now it says too many attempts even when I switch

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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3 days ago

Hi! I see you're encountering an issue where the SABC+ app shows "too many sign-in attempts" after a couple of incorrect tries, and switching accounts didn’t help. Let me help you with that.

This usually happens because the app or server temporarily blocks sign-in attempts for security, to prevent misuse. Here’s how we can approach fixing this:

1. Wait it out briefly: Often, the lockout is temporary and clears after a short period (like 15 to 30 minutes). If possible, take a short break before trying again.

2. Clear app cache and data: On your Android 10 device, go to Settings > Apps > SABC+ > Storage, then tap Clear Cache and Clear Data. This resets the app storage, which can remove stuck sign-in attempts.

3. Restart your device: A simple reboot can refresh network connections and app sessions.

4. Try a different network: If you’re on mobile data, switch to Wi-Fi or vice versa. Sometimes IP-based blocks happen after many failed attempts.

5. Use the ‘Forgot Password’ option: If the sign-in errors are due to wrong passwords, going through password recovery can reset any account flags.

6. Update or reinstall the app: Make sure your SABC+ app is updated from the Play Store. If already updated, uninstall and reinstall to clear any persistent glitches.

If after these steps, the problem persists, the lockout might be managed server-side and last longer. In that case, contacting SABC+ support directly at [email protected] can help lift the restriction or investigate further.

Would you like me to guide you through clearing the app cache and data step-by-step, or have you already tried that?

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