Hi! It sounds like when you're copying text in the Microsoft Copilot app on your Android 10 device with WebKit browser, the copied selection disappears or cancels as soon as you try to scroll. Just to make sure I understand correctly: when you highlight text to copy and then drag to scroll, the highlight disappears and you lose your selection—is that right?

Could you also let me know if this happens consistently with any text in the app or only long responses? And have you tried any steps so far to fix this?

Meanwhile, here are some steps we can try to address this:

1. Use Long-Press Selection Start: Instead of tap-drag-copy, try instead long-pressing the starting point of the text you want, then carefully scroll with another finger while your first finger holds. Some apps lose selection during scroll gestures, but this method can help keep selection active.

2. Try Select All for Long Text: If the text is long, tap inside the text area, then use “Select all” option from the context menu to highlight everything at once. Then copy. This can avoid mis-selections caused by scrolling.

3. Update or Restart the App: Sometimes, glitches arise from outdated app versions or temporary cache issues. Please try closing and reopening the Copilot app, or check for an update in your app store.

4. Clear App Cache: On Android, go to Settings > Apps > Copilot (or Microsoft Copilot if listed) > Storage > Clear cache. This can resolve strange behaviors without deleting user data.

5. Check Browser Behavior: As you are using WebKit-based environment, see if copying behaves differently in other browsers or if any browser extensions might interfere.

6. Disable Auto-Scroll (If Available): Some users have reported that auto-scroll settings or app behavior cause selection loss during scroll. If there is an option in Copilot’s settings to disable auto-scroll or smooth scrolling, try toggling it.

If these don’t help, the issue might stem from how the app handles text selection combined with scroll gestures on your specific OS/browser combination. In that case, reporting this behavior to app support at [email protected] with details of your device and OS could help them investigate further.

Let me know if you want me to walk you through any of these steps! Are you satisfied with this approach?

The app ceases using copying of text when I let go of the copy strand to scroll. It just disappears.