Hi there! I understand your messages in the GROWLR app have not been loading for weeks, and you're noticing no recent app updates. I’m here to help get to the bottom of this.

To start, could you please tell me:
- Are you able to log into your account without issues?
- Has this problem been constant regardless of whether you use Wi-Fi or mobile data?
- Have you tried any fixes on your own, like restarting the app or your device?

Meanwhile, here are some initial steps you can try on your Windows device using WebKit browser:

1. Clear Cache and Cookies: Sometimes, stale cached data can cause loading problems.
- In your browser, go to settings > privacy > clear browsing data.
- Select cached images and files, cookies, then clear them.
2. Log Out and Back In: This refreshes your session and can resolve temporary glitches.
3. Check Internet Connection: Ensure you have a stable connection; try switching networks briefly.
4. Try the App on Another Device or Browser: If possible, check if your messages load elsewhere to rule out device-specific issues.

If none of these help, sometimes message loading issues can be related to server-side problems. There have been reports in the past of Growlr server issues affecting message loading, which the tech team usually works on quickly.

Please try those steps and let me know the result. If the problem persists, we can explore deeper troubleshooting or escalate for server status checks.

Are you comfortable giving these a try?

for weeks my messages do not load .. you've not released an update in a month ... whats up

Thanks for sharing that, and I see your messages have not been loading for weeks despite no recent update to the app. Let’s dig a little deeper.

Since you're using GROWLR on a Windows device with a WebKit-based browser, sometimes web app issues can stem from cached data or session conflicts. Here’s a focused checklist for you:

1. Clear Browser Cache and Cookies: This helps remove any outdated or corrupted files causing display issues.
2. Log Out and Back In: This refreshes your session and can often restore message loading.
3. Try Incognito/Private Browsing Mode: This disables most extensions and uses a fresh session that can isolate the problem.
4. Check Network Connection: Ensure you have a stable internet connection; switching between Wi-Fi and Ethernet or a different network can help confirm this.

Beyond these, I found that users have reported similar message loading issues in the past, sometimes related to server-side problems or app bugs. While no new update has been released recently, it could be helpful if you try the above steps and also check Growlr’s official Facebook page or support channels for any server status announcements or temporary outages1.

If after these steps messages still don’t load, please let me know. I can then help you with more advanced troubleshooting or escalate this issue to our technical support team for a closer look.

Does this approach sound good to you? Would you like me to guide you through clearing your browser cache step-by-step?