Hi there! I see you're having trouble with the My Cafe app getting stuck on the loading screen. Let's work through this together to get you back in the game.

First, may I ask if you’ve already tried restarting your device or closing and reopening the app? Also, do you have a stable internet connection, and is your game updated to the latest version? Knowing this will help me guide you more precisely.

Meanwhile, here’s a step-by-step set of basic solutions that usually help with this issue on Windows:

1. Restart your device — this clears temporary glitches that might be causing the hang.
2. Ensure your internet connection is stable. Try switching between Wi-Fi and a wired connection if possible.
3. Clear the browser cache since you’re on a WebKit-based browser. You can do this by going to browser settings → Privacy → Clear browsing data → Cached images and files.
4. Try loading the game again after clearing the cache.
5. Check if the game or your browser needs an update. If yes, update them.
6. If you have any browser extensions running, especially those that block ads or scripts, try temporarily disabling them as they can interfere with the game loading.
7. Finally, if none of these work, try reloading the game in another browser on your Windows device to see if the issue persists.

If after these steps the game is still stuck, please let me know, and we can dive into a more detailed investigation or explore contacting support for a potential account or server issue.

How’s the internet connection on your end? Have you already tried any of these steps?