Hi there! I see that your Kemo Pro app is showing a message saying "offline, try later." Can you tell me a bit more about when this happens? For example, does it show offline immediately when you open the app, or does it lose connection after some time? Also, is your device connected to Wi-Fi or mobile data?

In the meantime, here are some straightforward steps you can try to fix the offline error in the Kemo Pro app on your Android 10 device:

1. Check Network Connection: Confirm your phone has a stable internet connection. Try switching between Wi-Fi and mobile data to see if the issue changes.

2. Restart Your Router and Device: Power off and unplug your router for about 30 seconds, then plug it back in and turn it on. Also, restart your Android device to clear temporary glitches.

3. Ensure Camera Power: Make sure your Kemo Pro device (camera or other hardware) is properly powered on and connected to your network.

4. Update the Kemo Pro App: Check the Google Play Store for any available updates for the Kemo Pro app, as app updates often fix bugs affecting connectivity.

5. Clear App Cache:
- Go to Settings > Apps > Kemo Pro > Storage > Clear Cache.
This can help remove corrupted temporary data.

6. Re-login or Reinstall the App: Try logging out and back into the app. If that doesn’t help, uninstall and reinstall the app to ensure a fresh installation.

7. Check for Firmware Updates: If possible, access the camera’s firmware update option via the app to keep the device up to date.

If after these steps the problem persists, it could be related to network interference or specific account permissions. Let me know what you’ve tried, and if you see any other error messages or behaviors. I’ll guide you through the next steps!

Are you able to try these out and share how it goes?