[Magic Sort!] It won’t go past the Loading screen

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Michelle
5 days ago In Magic Sort!
It won’t go past the Loading screen

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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5 days ago

Hello! I see your Magic Sort app is stuck on the loading screen. Let’s work together to get this sorted out. Just to get a better idea, are you using the app on your Mac with macOS 10.15.7, right? And is this happening every time you launch the app, or just occasionally?

While I wait on that, here are some simple steps you can try that often resolve loading screen issues:

1. Force Quit the App: On your Mac, press Command + Option + Escape. Select Magic Sort from the list and click "Force Quit." Then try reopening it.

2. Restart Your Mac: A quick restart can clear temporary glitches affecting app loading.

3. Check Your Internet Connection: Since Magic Sort often needs an internet connection to load content, make sure you are connected. Try toggling Wi-Fi off and on to refresh the connection.

4. Clear App Cache (if applicable): While Mac apps don’t always have a straightforward cache clear like mobile apps, if you’ve installed Magic Sort via the App Store, closing and reopening after restart should help.

5. Update the App: Make sure Magic Sort is updated to the latest version from the App Store. Sometimes older versions face loading bugs.

If you've already tried any of these, please let me know so we can try more advanced steps like reinstalling the app or checking for account/network issues. How does that sound for starting?

Are you satisfied with the solution I provided so far?

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