Hi! I understand that when you open Magic Sort! on your iPhone running iOS 18.6.2, you only see a black screen with stars instead of the bottles showing up. Let's get this sorted out.

To start, can you tell me if this black screen happens right after launching the app or when you tap to start a level? Also, have you tried closing and reopening the app already?

In the meantime, here are some step-by-step fixes that usually help with this kind of issue:

1. Force Close and Reopen the App
- On your iPhone, swipe up from the bottom and hold briefly to see the app switcher.
- Find Magic Sort! and swipe it up off the screen to close.
- Then reopen the app and check if the bottles appear now1.

2. Restart Your iPhone
- Sometimes a fresh restart clears any temporary glitches. Hold the side button and volume button until the power off slider appears, power off, then turn it back on.

3. Check for App Updates
- Go to the App Store, tap your profile icon, and see if Magic Sort! has an update waiting.

4. Reinstall the App
- If the problem persists, back up any saved progress if possible (check if the app syncs to iCloud or any cloud saves first).
- Delete Magic Sort! from your device, then reinstall it fresh from the App Store.

Could you try these out and let me know which steps you've done or if any changes?

If these don’t help, we can dig deeper into more advanced settings or check if it's a known issue with your iOS version or app build.

Looking forward to your update!

Only see black/stars on screen when bottles should appear

Thanks for sharing the details again! Since you mentioned that when bottles are supposed to appear in Magic Sort!, you only see a black screen with stars, and you're on an iPhone with iOS 18.6.2, let’s focus on some targeted solutions based on known issues with this symptom.

Here’s what I suggest next:

1. Force Close and Reopen App
- Swipe up from the bottom of your screen and hold briefly to open the app switcher.
- Swipe the Magic Sort! app off the screen to close it completely.
- Reopen the app and check if bottles appear now. This step often clears temporary glitches1.

2. Check Network Connection
- Sometimes loading assets like bottles may fail if your internet connection is spotty.
- Try switching between Wi-Fi and cellular data or resetting your network settings (Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings).

3. Update the App
- Go to the App Store, tap your profile icon, and scroll to see if Magic Sort! has any updates available. Installing the latest version can fix bugs related to loading screens.

4. Reinstall the App (if you haven’t yet)
- Before uninstalling, make sure your game progress is backed up (via iCloud or your magic sort account if applicable).
- Delete the app and reinstall from the App Store to ensure a fresh install without corrupted files.

If after these, the problem still persists, it may be related to an incompatibility with iOS 18.6.2 or a bug in the current app build. In that case, I can escalate this to our technical team or check if there is an official patch coming soon.

Could you please try these steps and let me know which ones you’ve already tried or if any improvement happens? That’ll help me assist you better.

Are you ready to get started?