Hi there! I see you're having trouble logging into your Fable account. Let's work together to get this sorted out. Just to start, could you share a bit more detail with me? For example:

- Are you seeing any error messages when you try to log in?
- Have you recently changed your password or email address?
- Are you logging in through the Fable app or a web browser on your Android device?
- Have you tried resetting your password?

Knowing this will help me guide you with the best next steps.

When I try to login it says "failed to get user from repository" and "Post-auth newness check failed"

Thanks for sharing those error messages: "failed to get user from repository" and "Post-auth newness check failed." These messages suggest there might be an issue with how your user information is being retrieved or verified after authentication, possibly on the backend or server side.

To help narrow this down for your Android device using the WebKit browser, let's try the following step-by-step:

1. Clear Browser Cache and Cookies: Sometimes data stored in your browser can cause conflicts with login processes.
- Go to your browser settings.
- Find "Privacy" or "Clear browsing data."
- Clear cache and cookies, then close and reopen the browser.

2. Try Incognito Mode or Another Browser: This will help check if extensions or stored data are interfering.

3. Check Your Internet Connection: Ensure you have a stable connection, as login failures can happen if requests timeout.

4. Confirm Your Account Details: If you recently changed your email or password on Fable, please make sure you’re entering the latest credentials.

5. Reset Your Password: Use the "Forgot Password" option on the login screen to reset your password. This refreshes your account authentication tokens.

6. Update Your Browser or Use the Fable App: If possible, update your WebKit browser to the latest version or try logging in using the Fable app if installed on your device.

If these steps don’t resolve the problem, it might be an issue with the account repository or server side, meaning the system can't find your user data properly after login. In that case, I recommend contacting Fable support directly at [email protected] so they can check your account status and backend logs. Please include the exact errors when you reach out.

Let me know how these steps go or if you need help with any of them! Are you satisfied with this guidance so far?

This problem is occurring when I try to login on the app.

Thanks for clarifying that the login issue happens specifically on the Fable app. Since it’s not browser-related, let’s focus on the app itself on your Android device running version 10.

Here’s what I suggest we try next:

1. Force Close and Restart the App
- Go to your device Settings > Apps > Fable.
- Tap “Force Stop” to completely close it.
- Then reopen the app and try logging in again.

2. Clear App Cache and Data
- In the same app settings screen, tap “Storage & Cache.”
- Clear Cache first and try login again.
- If still not working, clear Data (this will reset the app and log you out).
- Relaunch and attempt login.

3. Check for App Updates
- Open Google Play Store.
- Search for Fable and see if there is an update available.
- If yes, update the app and then try signing in.

4. Reinstall the App
- Uninstall Fable from your device.
- Restart your device.
- Reinstall the latest version from Google Play Store and try logging in again.

5. Verify Network Connection Stability
- Switch between Wi-Fi and mobile data to see if connectivity is affecting authentication.

If these steps do not solve the problem, it may be an issue related to your account’s backend profile or server interaction the app is trying to perform. That would require assistance from Fable support to investigate deeper.

Would you like me to assist you step-by-step with any of these actions? Also, please let me know if you’ve already tried any of these so I can suggest other options. Are you satisfied with the next steps I recommended?