[Fable] I keep getting a “token is invalid” message. Can’t view my profile or edit my streak

S
Sam
1 year ago In Fable
I keep getting a “token is invalid” message. Can’t view my profile or edit my streak

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Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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1 year ago

Hi there! I understand that you're seeing a “token is invalid” message and it's preventing you from viewing your profile or editing your streak on Fable. Let's work together to resolve this.

First, could you let me know if you've recently logged out and back into your Fable account? Sometimes, refreshing your login can help with token-related issues.

If that hasn't been tried yet, here's a step-by-step guide to do that:

1. Log Out of Fable:
- Open your Fable app.
- Go to your profile or settings.
- Find the option to log out.

2. Log Back In:
- Once logged out, close the app completely.
- Reopen the app and log back in using your credentials.

After you've tried logging out and back in, let me know if the issue persists. I'm here to help you with further steps!

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