[ROMEO] The Romeo app is not working properly.

R
Rene Veen
1 year ago In ROMEO
The Romeo app is not working properly.

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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1 year ago

Hi there! I’m Daniel Otega, and I'm here to help you with your issue regarding the ROMEO app. Could you please describe what exactly is not working properly? Are you facing issues with logging in, sending messages, or something else? The more details you provide, the better I can assist you!

R
Rene Veen
1 year ago

People who are on line are not shown as on line. Cruising nearby men only shows men further then 100 km away. I live nearby Utrecht in The Netherlands.

user
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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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1 year ago

Thanks for sharing those details! It sounds like the ROMEO app is not displaying who is online correctly, and the cruising nearby feature is also not functioning as expected.

Let’s go through some troubleshooting steps:

1. Check your Internet Connection: Make sure your Macintosh is connected to the internet. You can try opening a web browser and loading a website to verify connectivity.

2. Update Your ROMEO App: Ensure that you have the latest version of the ROMEO app installed. Go to the App Store, search for ROMEO, and check if there are any updates available.

3. Location Settings:
- Go to System Preferences > Security & Privacy > Location Services.
- Make sure Location Services are enabled and that ROMEO has permission to access your location.

4. Refresh the App: Try logging out of the ROMEO app and then logging back in. This can refresh the connection and may resolve display issues.

5. Clear Cache: Sometimes, clearing the app's cache can help. Unfortunately, ROMEO might not have a direct option for this on a Mac, but you can try uninstalling and reinstalling the app to achieve similar results.

6. Check App Permissions: Ensure that ROMEO is allowed to access your nearby location by revisiting the app's permissions in your system settings.

If you go through these steps and the issue persists, it may be worth contacting ROMEO support directly at [email protected] as there might be a temporary issue with their servers or settings in your account causing this problem.

Can you try these steps and let me know if it helps? Are you satisfied with the solutions I provided?

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