[Map My Walk] Will not go out of save mode

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Cindy Krueger
2 months ago In Map My Walk
Will not go out of save mode

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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2 months ago

Hi! I see you're having trouble with the Map My Walk app being stuck in save mode. I’d be happy to help you get that sorted out.

To start off, could you tell me if this happens every time you try to save an activity or just intermittently? Also, have you already tried any fixes like closing and reopening the app, or rebooting your phone?

Meanwhile, here are some step-by-step solutions that usually help with this issue on Android 10 devices:

1. Force Close and Restart the App:
- Go to your Android "Settings" > "Apps" > "Map My Walk."
- Tap "Force Stop" to close the app completely.
- Then, reopen the app and try saving your activity again.

2. Clear the Cache:
- In the same app info screen, choose "Storage & cache."
- Tap "Clear Cache" (this removes temporary files that might be causing the problem without deleting your data).

3. Check Internet Connection:
- Disable and re-enable Wi-Fi or mobile data to ensure you have a stable connection since saving may require network access.

4. Update the App:
- Open the Google Play Store, search for Map My Walk, and make sure it’s updated to the latest version.

5. Restart Your Phone:
- Sometimes, simply rebooting your device helps clear any app or system glitches.

If none of those steps resolve the problem, the app might be stuck due to corrupted activity data:
- In this case, try uninstalling Map My Walk and reinstalling it fresh.
- Before uninstalling, make sure your activities are synced to your account online to avoid data loss.

Please give these a try and let me know how it goes. If the problem still persists afterward, we can explore more advanced troubleshooting.

Are you satisfied with this solution so far?

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