[TSD Open Roads] After login the app goes white and does not display a fuel map

J
James McDowell
1 year ago In TSD Open Roads
after login the app goes white and does not display a fuel map

Comments

user
avatar
90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

View Profile
1 year ago

To resolve the issue of the TSD Open Roads app going white after login and not displaying a fuel map, follow these actionable steps:

1. Check for Updates: Ensure that your app is up to date. Launch the app store on your device, search for TSD Open Roads, and install any available updates.

2. Clear App Cache (Android Users):
- Navigate to Settings.
- Select Apps or Application Manager.
- Locate TSD Open Roads and select it.
- Tap on Storage, then choose Clear Cache.
- Restart the app.

3. Reboot Your Device: Sometimes, a simple restart can fix unexpected behavior. Turn off your device completely, wait a few seconds, then turn it back on.

4. Reinstall the App:
- Uninstall TSD Open Roads from your device.
- Visit the app store (Google Play Store for Android or Apple App Store for iOS) and reinstall the app.
- Reopen the app and log in again to see if the fuel map loads correctly.

5. Check Network Connection: Ensure you have a stable internet connection. You can test this by opening a web browser and navigating to any site to confirm your connection is working.

6. Try a Different Device: If possible, try logging into the TSD Open Roads app on another device. This will help to identify if the issue is with your specific device.

7. For Specific Device Issues: If you’re using a Google Pixel or a similar device and the above steps do not resolve the problem, there may be compatibility issues with the app. Check user forums for any mention of similar issues on your specific model - learn more.

8. Reach Out to Support: If none of these steps solve the issue, consider contacting TSD Open Roads customer support or visiting their forums for additional troubleshooting advice specific to your situation - learn more.

By following these steps, you should be able to address the white screen issue and access the fuel map in the TSD Open Roads app.

Leave a comment