Hi there! I understand your Heroes of History app on your iPad is freezing on the startup page with that endless spinning circle. Let's get that sorted out for you.

To start, could you tell me if you've tried any fixes already? Also, are you connected via Wi-Fi or cellular data? Sometimes connection status affects loading.

In the meantime, here’s a good step-by-step approach to try that often resolves this issue on iOS devices like your iPad:

1. Force Close the App
- Swipe up from the bottom of the screen and hold, or double-click the Home button if your iPad has one, to bring up the app switcher.
- Swipe the Heroes of History app up to close it completely.

2. Toggle Your Network Connection
- If you’re on Wi-Fi, turn it off, wait a moment, then turn it back on.
- Alternatively, switch to cellular data if available, or the other way around.

3. Restart Your iPad
- Press and hold the power button and either volume button until the slider appears.
- Slide to power off, wait 30 seconds, then turn it back on.

4. Clear App Cache/Data if possible
- On iOS, you cannot clear app cache independently unless the app supports it via settings. You might want to try deleting and reinstalling the app if the problem persists.

5. Reinstall the App
- Tap and hold the Heroes of History app icon, select “Remove App,” then choose “Delete App.”
- Go to the App Store, search for Heroes of History, and reinstall it.

If you try these and the problem continues, there may be something related to your account or server-side issues. Also, check if there are any updates waiting for the app or iOS version 26.5.0 you mentioned.

Let me know which steps you’ve done or if you want me to guide you through any in detail!

Are you ready to try these?

Start up page freezes. Endless rotating circle

Thanks for sharing your issue about the Heroes of History app freezing on the startup page with that endless rotating circle. Since you're on an iPad running iOS version 26.5.0, let's focus on a few tailored steps to fix this:

1. Force Close the App
- Swipe up from the bottom of your iPad screen and pause (or double-click the Home button if your iPad has one) to bring up app switcher.
- Swipe up the Heroes of History app card to close it completely.

2. Check and Reset Your Internet Connection
- Turn off Wi-Fi, wait about 10 seconds, then turn it back on.
- If you have cellular data, try switching to it temporarily, or vice versa.
- Sometimes, network issues cause the app to hang loading.

3. Restart Your iPad
- Press and hold the top or side button and either volume button until the power off slider appears.
- Slide to power off, wait around 30 seconds, then power back on.

4. Update or Reinstall the App
- Check if there are any updates for Heroes of History in the App Store and install them.
- If no update or the problem persists, uninstall the app by pressing and holding its icon and tapping "Remove App," then reinstall from the App Store.

5. Check iOS Version and App Compatibility
- Confirm that your iOS 26.5.0 is fully compatible with the latest version of Heroes of History. Sometimes very new or beta iOS versions cause app issues; if so, waiting for app updates or rolling back iOS might be needed.

6. Check for Server or Account Issues
- Sometimes app freezing can be due to server problems or account issues. You might want to check the official Heroes of History social channels or community forums for any announced outages.

These are standard fixes recommended broadly to fix freezing on startup issues for iOS games6 2.

If you have already tried some of these, or get stuck along the way, let me know which ones so I can guide you further or look into more advanced solutions! Are you ready to try these steps?

How to clear cache for Heroes of History app?

Great question! On iOS devices like your iPad, there isn't a direct way to clear an individual app’s cache from the system settings like you can on some other platforms. However, here’s what you can do to effectively clear the cache for Heroes of History:

1. Force Close the App as a quick refresh method (swipe up and remove it from the app switcher).
2. Restart your iPad to clear temporary system memory.
3. Delete and Reinstall the App:
- Press and hold the Heroes of History app icon until it wiggles.
- Tap the “Remove App” option, then “Delete App” to uninstall.
- Go to the App Store and download Heroes of History again.

This reinstall step is the most effective way to clear app cache/data on iOS besides the app providing its own cache-clear option inside settings (Heroes of History currently doesn’t seem to have a cache-clear button)1.

If you want me to guide you through uninstalling and reinstalling or if you have any concerns about losing your game progress, just let me know!

Start up page freezes. Endless rotating circle

Hi again! Since your Heroes of History app on your iPad keeps freezing on the startup page with that endless rotating circle, let's try a focused set of fixes based on known solutions for this kind of loading freeze:

1. Force Close and Reopen the App
- Swipe up from the bottom and pause (or double-click Home button) to open the app switcher.
- Swipe up the Heroes of History app to force close it.
- Open it again and see if it loads past the startup screen.

2. Check Your Internet Connection
- Toggle your Wi-Fi off and on, or switch between Wi-Fi and cellular data. Sometimes network issues cause loading to stall.
- You can also try resetting network settings (Settings > General > Transfer or Reset iPad > Reset > Reset Network Settings), but note this erases saved Wi-Fi passwords.

3. Restart Your iPad
- Hold the power button and a volume button until the slider appears. Power off, wait 30 seconds, then turn it back on.

4. Free Up Space on Your iPad
- Low storage can sometimes cause freezes. Go to Settings > General > iPad Storage and check available space. Delete unused apps or files if storage is low.

5. Update or Reinstall the App
- Check the App Store for a Heroes of History update and install it if available.
- If still stuck, uninstall the app (press and hold app icon > Remove App > Delete App) and reinstall it from the App Store. This clears the app cache and data.

6. Wait It Out or Check Server Status
- Occasionally, the game servers might be down or experiencing issues. Try leaving the app open on the loading screen for a few minutes or check official Heroes of History social media or community pages for any announcements about outages.

These steps align with common fixes from players experiencing similar freezes on startup screens1 2 3 9.

Could you try these and let me know which ones you have already attempted, or if you get stuck anywhere? I’m here to guide you through any step!

Are you satisfied with this solution so far?