[Heroes of History] I have been 'rolled back' every day since Saturday, to day 2 times! Every time I lose 1-2 hours play

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chaoticone
1 year ago In Heroes of History
I have been 'rolled back' every day since Saturday, to day 2 times! Every time I lose 1-2 hours play

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Hello! I can understand how losing progress in a game can be very inconvenient. Let’s see if we can resolve the issue of being 'rolled back' in "Heroes of History."

1. Check for Updates: Ensure that both your game and your WebKit browser are updated to the latest versions. Updates can often resolve performance issues.

2. Clear Browser Cache: Sometimes, cached data can cause unexpected behavior. Here’s how you can clear your cache:
- Open your WebKit browser.
- Go to the settings menu (usually accessible from the top right corner).
- Look for "Privacy" or "Clear Browsing Data" options.
- Select "Cached images and files" and click "Clear Data."

3. Check your Internet Connection: A weak or unstable connection can lead to rollbacks. Ensure your internet connection is stable. You might want to:
- Restart your router.
- Move closer to your Wi-Fi source if you’re on a wireless connection.

4. Account Synchronization: Make sure your game account is properly synchronized. Sometimes, signing out and back in can help refresh your data:
- Sign out of your game account.
- Close your browser completely and reopen it.
- Sign back in.

5. Contact Support: If the issue persists after trying the above steps, you may need to reach out to Heroes of History support directly. You can send them an email at [email protected], and they can provide further assistance.

Let me know if these steps help rectify the rollback issue, or if you need more detailed guidance on any of these steps! Are you satisfied with the solution I provided?

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