Hi there! I understand your Mahjong Club app chat feature isn't working anymore. I'd like to help get this sorted out for you. Could you tell me a bit more about what's happening? For example, are you unable to see the chat at all, or does it load but not let you send messages? Also, have you already tried any fixes like restarting the app or your device?

That will help me guide you through the right steps!

It seems like I'm alone in the app, the other people disappeared

Thanks for sharing that detail! So, it looks like you’re alone in the Mahjong Club app and don’t see any other players around, right? That helps narrow things down a bit. This kind of problem is often linked to connectivity or server-related issues, possibly affecting the multiplayer sessions.

Here are some steps to try:

1. Check Your Internet Connection
Make sure your internet is stable and working well. Sometimes switching between Wi-Fi and mobile data briefly can help refresh the connection.

2. Restart the App
Close the Mahjong Club app fully, then reopen it. This can refresh your connection to the game servers.

3. Sign Out and Sign Back In
If the app allows, try logging out of your user account and then logging back in. This can resolve session issues.

4. Check for App Updates
Sometimes the app needs to be updated to fix bugs affecting multiplayer features. Check the official Mahjong Club site or app store for any updates.

5. Check Mahjong Club Server Status
Occasionally, server maintenance or outages can cause players to disappear. Visit Mahjong Club's official website or support channels to see if there are any announcements.

If you’ve tried these already or this doesn’t fix the problem, there might be a deeper issue such as firewall or network restrictions on your Windows device that could prevent proper multiplayer communication.

Would you like me to guide you through checking your network settings on Windows 10 to ensure the app can communicate properly?

Are there server issues with Mahjong Club app?

Let me check further details for you.

Based on current information, there don’t appear to be widespread or ongoing server issues with the Mahjong Club app as of October 2023. No recent reports or official notices indicate major outages or server downtime1. Usually, if there were server problems, it would be reflected on official channels or community discussions.

Since the servers seem operational, your issue might be related to a local connectivity problem, app cache, or account session glitch rather than a server outage.

If you haven’t already, I’d recommend:
- Clearing the app cache (go to Windows settings → Apps → Mahjong Club → Clear cache/data if available)
- Restarting your Windows device
- Signing out and back into the Mahjong Club app to refresh your session
- Ensuring your app version is up to date

If the problem persists, I can guide you through more advanced network checks on your Windows 10 machine.

Please let me know if you’d like those steps! Are you satisfied with this information so far?