Hi there! I see that your Mahjong Club app suddenly reset and placed you back at level 1, which means your game progress appears to be lost. Let's see if we can get you back to where you were.

To start, have you tried signing back into the game using the same account you originally used? Mahjong Club often ties your progress to an account login, such as via Facebook, Apple ID, or a game-specific account. Sometimes, progress resets if the app fails to sync with your account.

Here's a step-by-step guide to try:

1. Open Mahjong Club on your iPhone.
2. Tap the Settings icon inside the app.
3. Look for a button like "Save," "Connect," or "Data Sync."
4. Log in again if you're prompted. Use the same login method (Apple ID, Facebook) you used before.
5. If there's a "Restore Progress" or "Sync Data" option, tap it.

If your game progress was saved in the cloud, this should restore it.

If you have not linked an account previously or the sync option is unavailable, is it possible the game data was only stored locally on your iPhone and might have been erased? This can happen if the app was deleted and reinstalled without backup.

Also, do you recall if you recently updated the app or your iOS version before this happened? Sometimes updates can cause sync issues.

Could you let me know what you've already tried so I can avoid repeating steps?

In the meantime, if the above does not work, I can guide you through checking your iCloud settings as some games backup progress there on iOS.

Let me know!

Game says it has no internet!!

Thanks for sharing that your Mahjong Club app says it has no internet connection. Let’s work through this to get you back online and accessing your game progress.

Since your device is an iPhone with iOS 18.7, here’s a straightforward approach:

1. Check your actual internet connection:
- Make sure your iPhone is connected via Wi-Fi or mobile data and that other apps or browsers can load websites properly.

2. Toggle Airplane Mode:
- Swipe down from the top-right to open Control Center.
- Tap the airplane icon to enable Airplane Mode, wait about 10 seconds, then tap it again to disable.
- This refreshes your network connections.

3. Restart your iPhone:
- Press and hold the side button and either volume button until the power off slider appears.
- Slide to power off, wait 30 seconds, then press and hold the side button to turn it back on.

4. Force quit and reopen Mahjong Club:
- Swipe up from the bottom (or double-click the Home button if available) to open the app switcher.
- Swipe up on Mahjong Club to close it.
- Reopen the app and try again.

5. Check Mahjong app’s permission to use data:
- Go to Settings > Mahjong Club.
- Make sure "Cellular Data" is enabled if you’re not on Wi-Fi.
- Also check Settings > Privacy > Local Network, ensure Mahjong Club has the necessary permissions if applicable.

6. Reset network settings (if above fails):
- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
- Note this will remove saved Wi-Fi passwords, so be ready to re-enter them.

If the game still says no internet despite all this, it might be a temporary server issue on Mahjong Club’s side, or the app's data might be corrupted:

- Try deleting and reinstalling the app (this may erase progress not linked to an account).
- If you have linked your account (Apple ID, Facebook, etc.), make sure you log in promptly after reinstall.

If the problem persists, please let me know if you experience this on Wi-Fi, mobile data, or both, and if you notice any specific error messages beyond "no internet." That will help narrow down the cause.

Are you able to try these steps now?