If you're experiencing an "offline" message while trying to load Mahjong Club, despite having an active internet connection, here are several steps you can take to troubleshoot and potentially resolve the issue:

1. Check Connectivity to Game Servers:
Although your local internet connection might be stable, the game may not be able to connect to its servers. This could be due to server outages or maintenance. You can check forums or community boards for any reported issues with the game servers.

2. Restart the Game:
Close the Mahjong Club app completely and then reopen it. This simple step can refresh the app's connection to the game's servers.

3. Reboot Your Device:
Sometimes, a device reboot can help. Power off your Android device and power it back on. This can clear any temporary glitches that may be affecting the app.

4. Switch Wi-Fi Networks:
If you’re connected via Wi-Fi, try switching to mobile data to see if the problem persists. Conversely, if you’re using mobile data, connect to a Wi-Fi network. Sometimes, network configurations may cause connectivity problems.

5. Clear App Cache:
Go to your device settings, find the Mahjong Club app in your app list, and clear its cache. This can help remove any corrupted data that might lead to connectivity issues.

6. Check App Permissions:
Ensure that Mahjong Club has the necessary permissions to access your internet connection. Go to Settings > Apps > Mahjong Club > Permissions, and check if the required permissions are granted.

7. Check for Game Updates:
Ensure that your game is updated to the latest version. Go to the Google Play Store, search for Mahjong Club, and see if an update is available.

8. Reinstall the Game:
If all else fails, uninstall the game and then reinstall it. This can help reset any corrupted files that might be causing the issue.

9. Contact Support:
If the issue persists, consider reaching out to the Mahjong Club support team for assistance. They may have specific solutions based on current server or app-related issues.

By following these steps, you should be able to resolve the "offline" message and enjoy playing Mahjong Club.

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