If you're experiencing issues with the Therapeer app not loading while trying to create a new account, here’s a step-by-step guide to help you resolve the issue:

1. Check App Updates:
Ensure that you're using the latest version of the Therapeer app. Go to the Google Play Store, search for "Therapeer," and check if an update is available. If so, download and install it.

2. Clear Cache and Data:
Clearing the app's cache and data can fix loading issues:
- Go to your device's Settings.
- Find Apps or Application Manager.
- Locate the Therapeer app and select it.
- Tap on Storage and then choose Clear Cache and Clear Data.

3. Check Your Internet Connection:
A stable internet connection is crucial for app functionality. Try switching between Wi-Fi and mobile data or restart your router if connected to Wi-Fi.

4. Restart Your Device:
Sometimes, simply restarting your Android device can resolve temporary glitches that affect app performance.

5. Reinstall Therapeer:
If the app still does not load, uninstall it and then reinstall it. This action can help reset any corrupted files:
- Press and hold the Therapeer app icon, select Uninstall, and confirm.
- Reboot your device.
- Then, go back to the Google Play Store, search for Therapeer, and install it again.

6. Contact Support:
If none of these steps work and you’re still unable to create a new account, reach out to Therapeer support for assistance. You can email them at [email protected], detailing your issue so they can provide targeted help - learn more.

7. Check for Account Issues:
If your prior account was deleted, it’s possible that there may be restrictions or issues related to recreating an account. Direct inquiries to support may clarify this - learn more.

By following these steps, you should be able to resolve the loading issue and successfully create a new account on the Therapeer app. If problems persist, ongoing communication with their support team is advisable for a more tailored solution.