Hi there! I’d be happy to help you add a tip in the Jane app. To make sure I guide you properly, are you trying to add a tip as a practitioner during payment processing, or are you trying to enable the ability for clients to add tips?

Generally, here’s how adding tips works in Jane:

1. First, a user with full access needs to go to Settings > Billing Settings in the Jane app and check the box for "Tips enabled". This activates the tipping feature for your account.

2. After this is enabled, when you go to Receive Payment during checkout, you should see the option to "Add Tip" to the payment amount.

3. You can customize default tip percentages or enter a specific tip amount.

If the tipping option is not showing up for you during payment, it might be that this feature hasn’t been enabled yet in Billing Settings.

Could you confirm if you have full access to your Jane account settings? And are you at the payment screen when you want to add the tip? That way I can tailor the steps exactly for your situation.

Here’s the detailed Jane guide on enabling tips and using them: Tips and Gratuities - Jane App 1