Hi there! I understand the music isn’t playing on your video within the MORPH app on your iPhone. To help you best, could you tell me a bit more? For instance:

- Does the video itself play but without sound, or does nothing play at all?
- Is this happening with all videos you create in MORPH or just certain ones?
- Have you recently updated the app or your iOS to 18.2?
- Are your iPhone’s volume and mute settings all properly adjusted?

Let’s start by checking those basics and then I’ll guide you through some quick steps to try and resolve it.

Does not play music at all

Thanks for clarifying that the music simply does not play at all on your videos. Since your iPhone is running iOS 18.2, let's go through some targeted steps together to troubleshoot this:

1. Check iPhone Volume and Mute
- Make sure the side mute switch on your iPhone is not set to silent (orange visible).
- Use the volume buttons to raise the sound level.
- Also, try playing sound from another app (like Music or YouTube) to confirm your iPhone speakers are working fine.

2. Check MORPH App Permissions
- Go to Settings > MORPH app, and ensure that the app has permission to access the microphone and audio.

3. Restart the App
- Fully close the MORPH app by swiping it away from the app switcher, then reopen it and try playing your video again.

4. Restart Your iPhone
- Power off your iPhone completely, then power it back on to clear any temporary glitches.

5. Check In-App Settings for Sound
- Within the MORPH app, look for any audio or music toggles related to playback and ensure they are enabled.

6. Reinstall the App
- If the above steps fail, try uninstalling and reinstalling the MORPH app. This will reset the app and might fix any corrupt data causing audio issues.

If you are using external Bluetooth or wired headphones:
- Test playing the video sound with and without the headphones to isolate if the issue is related to external audio devices.

Finally, if after all this, music STILL does not play on your videos, it could be a bug specific to the current OS version or app version. In that case, contacting MORPH support directly at [email protected] with details including your iOS version (18.2) and the app version would be the best next step.

Let me know if you’d like me to guide you through any of these steps in more detail! Are you satisfied with this approach so far?