Hi there! I see you’re having trouble finding solar system objects in your Unistellar app. Could you tell me a bit more about what you’re experiencing? For instance, are certain planets or objects missing from the app’s catalog or observation list? Also, are you connected to the telescope when trying to access these objects? This will help me guide you better.

In the meantime, a common reason some solar system objects don’t appear is if they are not currently visible in your set "Visible sky" area in the app. The app only shows objects that can be observed in your location and time. Another tip is that you can also try accessing the observation page once your telescope is connected and use the “Watch” button to look for objects, which might help locate them even if they’re not listed in the main catalog1.

Could you confirm whether your telescope is connected and whether you’re seeing a blank list or just missing specific objects? That way, I can provide the exact steps next.

Blank list for solar system objects

Thanks for letting me know it's showing a blank list for solar system objects. Let's try a few things to pinpoint and fix this.

1. Check Telescope Connection: Is your telescope connected properly to the Unistellar app right now? The catalog usually populates with objects only when the app recognizes the telescope’s location and time.

2. Refresh the Visible Sky Settings: Sometimes the app’s “Visible sky” filter can cause the list to appear empty if there’s an error determining your location or time zone.
- Go to the app’s settings and confirm your location is set correctly (GPS or manual).
- Then refresh or reset the “Visible sky” area or try toggling location services off and back on in your Windows system settings.

3. Update the App: Since app bugs can cause the catalog not to load, please verify you have the latest version of the Unistellar app installed on your Windows device.

4. Restart the App: Close and reopen the app after the above steps.

If these don’t bring back the solar system objects in the list, you can manually observe objects using their coordinates through the “Watch” function once your telescope is connected—that's a useful workaround if the catalog is empty4.

Could you try these steps and tell me what you observe? This will help me decide our next move.

how to update App

Thanks for asking about updating the Unistellar app! Here’s how you can do it on your Windows device:

1. Turn ON your telescope and make sure it is powered up.
2. Uninstall the current version of the Unistellar app from your Windows system. (You can do this from the Control Panel or Settings > Apps.)
3. Download and reinstall the latest version of the Unistellar app from the official Unistellar website or authorized app store. This ensures you get the newest features and fixes.
4. After reinstalling, open the app and look for an update button or prompt to update the firmware if needed; follow on-screen instructions if presented.
5. Restart the app once updates and installs finish.

This uninstall-then-reinstall approach gets you the freshest version and helps clear any corrupted files causing issues1.

Give this a try and let me know if your solar system objects list shows up afterward. I’m here to help! Are you satisfied with these update instructions?