Hi there! I’m Frank Taylor, here to help you get your Crossy Road games playing smoothly. To get started, can you tell me a bit more about what happens when you try to play the game? For example, does the game fail to load, freeze, crash, or simply not respond? Also, are you playing on a WebKit browser on your Windows 10 device?

Once I have a clearer picture, I can guide you through the best steps to fix it. Looking forward to your details!

can't play a game

Thanks for letting me know you can’t play any game in Crossy Road. Since you’re on a Windows 10 device using a WebKit browser, I have a few questions to narrow down the cause:

1. When you try to play, do you see any error messages or does the game just not start or respond at all?
2. Have you tried refreshing the browser or clearing your browser’s cache?
3. Is your internet connection stable? Sometimes network issues can prevent the game from loading properly.
4. Are you signed in with any account like Google Play Games or a similar service? Sometimes logging in issues prevent progress or gameplay.

Here’s a simple step-by-step you can try right now:

1. Refresh the browser page and try loading the game again.
2. Clear your browser cache and cookies in WebKit:
- Go to the browser settings > Privacy > Clear browsing data > Select cached images and files + cookies.
3. Restart your browser completely and then rerun the game.
4. Check your internet connection by loading a different webpage.
5. If you are signed in, try signing out and then signing back in. This sometimes helps sync your game progress and gets the game running.

If the problem persists after these steps, it could be something specific like the game stuck on loading or a server-side issue. Let me know what you notice when you try those steps, and we can dig deeper or check for known server problems.

Are you able to try these and describe what happens? That way, I can guide you better!

How to update Crossy Road on my device?

Great question! Since you're on a Windows 10 device using a WebKit browser, updating the Crossy Road app actually depends on how you access the game. If you’re playing through a browser, the game updates automatically when the developer releases new versions online, so there’s no manual update needed on your side.

However, if you are using a Crossy Road app downloaded through another platform like the Microsoft Store or using an Android emulator, you would update it through that platform’s app store:

1. For Android devices: Open the Google Play Store app, go to "My apps & games," find Crossy Road, and tap "Update" if available.
2. For iOS devices: Go to the App Store, tap your profile icon at the top right, scroll to available updates, and update Crossy Road from there.
3. For Amazon devices: Use the Amazon Appstore to check for updates.

Because you’re on Windows 10 with a WebKit browser, just make sure your browser is up to date, and the web version of the game will run the latest version automatically. If you want to confirm any updates or check for news about Crossy Road, you could also visit their official support page or social media channels.

If you encounter specific issues with the web version not reflecting new updates or features, please let me know! I can guide you through browser settings or investigate any underlying issues.

Does that help clarify how updates work for your setup? If you want, I can also show you how to check for any browser updates on Windows 10.

Here’s a helpful link if you want to watch a video on updating Crossy Road on mobile devices for reference: How to Update Crossy Road App? [1]

Check for latest Crossy Road version

Thanks for waiting! The latest official version of Crossy Road for Android as of late 2023 is around version 7.5.2, with some sources showing even newer versions like 7.7.2 appearing into 2025 (likely projected or updated in select app stores).2 6

Since you’re on Windows 10 with a WebKit browser, the web version you play should always be current without manual updates. If you were looking to update on Android or similar platforms, I recommend getting the game from official app stores like Google Play for the best and safest version.

If you want, I can help you verify your browser is updated so the web version runs smoothly. Would you like me to do that? Also, are you playing the web version or a downloadable app on your device? This info helps me guide you better.