Hi! I understand you're having trouble paying and booking a session with Fit. I want to help get this sorted for you. To start, could you tell me a bit more about the issue? For example:

- Are you trying to pay within the Fit app on your iPhone?
- Does the payment fail at a specific step, like entering card details or confirming booking?
- Do you get any error messages or codes when attempting to pay or book a session?

With these details, I can guide you through the best steps to resolve this.

When I select session and progress to pay the screen in not correct and I can not pay to book my session

Thanks for the extra details! It sounds like when you get to the payment screen in the Fit app on your iPhone (iOS 18.5), the screen layout or elements aren’t appearing correctly, so you cannot complete the payment and book your session.

Let’s try a few steps to narrow down and solve this:

1. Force close and restart the Fit app
Sometimes the app can glitch temporarily. Double press your iPhone’s home gesture (or swipe up from bottom, hold) to bring up the app switcher, then swipe the Fit app off the screen to close it fully. Reopen the app and try booking again.

2. Check for Fit app update
Open the App Store, search for Fit, and see if there’s an update available. If yes, update the app and try again.

3. Clear cache and cookies in Safari (since some payment screens load via web)
Go to Settings > Safari > Clear History and Website Data, then try booking again from the app.

4. Try booking via another network
Switch from Wi-Fi to cellular data or vice versa in case network filtering or firewall is affecting the payment screen load.

5. Restart your iPhone
Sometimes a reboot helps resolve display or app glitches.

6. Reinstall the Fit app
If nothing above helps, delete the Fit app (touch and hold app icon > Remove App > Delete App), then reinstall it from the App Store.

If after these steps the screen still looks incorrect and you cannot pay, there may be a temporary issue with the booking form or payment interface on the backend. The Fit app team had a known booking submission form error resolved recently, but if it has recurred, I can check further or escalate to them.

In the meantime, are you comfortable trying the booking from Fit’s website on Safari instead of the app? Sometimes the browser version works better for payment if the app is acting up.

Let me know how these steps go! I’m here to assist until we get your session booked.

Unable to pay and book session