[Standard Notes] Freezing and crashing frequently

T
Toby
6 months ago In Standard Notes
Freezing and crashing frequently

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Emily Roberts

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6 months ago

Hi there! I see you're experiencing frequent freezing and crashing with the Standard Notes app on your Windows 10 device. I'd like to help get that sorted for you.

To start, could you please tell me:
- When did the freezing and crashing start?
- Does it happen immediately when you open the app or after some use?
- Have you tried any troubleshooting steps already, like restarting the app or your computer?
- How many notes do you have roughly? (Sometimes a very large amount can affect performance)
- Are you using the desktop app or the web version in a browser?

Once I have those details, I can guide you through some steps to fix this.

In the meantime, here are some quick initial steps that often help:

1. Restart the app and your PC - Sometimes a simple restart clears temporary issues.
2. Update Standard Notes app - Ensure you have the latest version; older versions may have bugs.
3. Check for Windows updates - Sometimes system updates fix app-related problems.
4. Clear cache or data (if possible) - This can remove corrupted temporary files causing crashes.
5. Reinstall the app - Uninstalling and reinstalling can fix corrupted app files.

Let me know what you've tried or any details you can share. That way, I can tailor the steps just for your situation!

T
Toby
6 months ago

In november/december 2025 the freezing and crashing began. First it was slow, not it crashes. It happens after a minute or two of using the app, usually after editing or archiving multiple notes, or going in and out of the app a few times. Desktop version. Roughly 20 notes.

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Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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6 months ago

Thanks for the detailed info—it’s really helpful. You mentioned the freezing and crashing started around November/December 2025, usually after editing or archiving multiple notes or switching in and out of the app, using the desktop version with about 20 notes. That helps narrow down the issue.

Given this, here are some tailored steps we can try to resolve this:

1. Clear Deleted Notes Folder: Sometimes, leftover items in the Deleted Notes or Recycle Bin can get corrupted and cause crashes. Please try emptying that folder if you haven’t already. This often improves stability significantly.

2. Check for App Updates: Make sure your Standard Notes desktop app is updated to the latest version. Updates often include fixes for bugs that cause crashes.

3. Disable Extensions/Plugins: If you’re using any Standard Notes extensions or third-party plugins, try disabling them temporarily to see if the app stabilizes.

4. Rebuild the Notes Database:
- Backup your notes first by exporting them.
- Then try deleting the local database/cache files which might have become corrupted.
- When you restart the app, it should re-sync fresh notes from your account.

5. Monitor Resource Usage: While using the app, keep an eye on Task Manager to check if RAM or CPU spikes drastically when freezing happens. This can help identify a memory leak or resource overload.

6. Reinstall the App:
- Uninstall Standard Notes.
- Restart your PC.
- Download and reinstall the latest version from the official site.

If these steps don't improve the situation, there might be a deeper compatibility issue or a bug introduced around that time in the app’s build.

Please try clearing the Deleted Notes folder first and let me know how it goes. I can guide you through the export and reinstallation steps if needed, or if you want, I can check if others have reported similar crashes recently.

Are you comfortable with these initial steps?

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