[Lefun Health] Lefun health app for ring dropped connection and wont reconnect.

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David
1 year ago In Lefun Health
Lefun health app for ring dropped connection and wont reconnect.

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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1 year ago

Hi there! I completely understand that you're having trouble with your Lefun Health smart ring dropping its connection and not being able to reconnect. Let's work through this together to get it back up and running.

First, could you please share a bit more about your current setup? Specifically:
1. Are you able to see the ring in the Bluetooth settings on your Windows device?
2. Have you tried resetting the ring? If yes, what steps did you take?
3. Have you recently updated the Lefun Health app or your device's operating system?

In the meantime, here are some basic steps we can try to resolve the connection issue:

### Step 1: Restart Bluetooth
1. Go to your Windows settings.
2. Navigate to Devices > Bluetooth & other devices.
3. Turn Bluetooth off, wait a few seconds, and then turn it back on.

### Step 2: Reset the Smart Ring
To reset your Lefun Health smart ring, press and hold the button on the ring for about 10 seconds. This should initiate a reset. After resetting, try the pairing process again.

### Step 3: Uninstall and Reinstall the App
If the issue persists, uninstall the Lefun Health app and then reinstall it. This can help resolve any potential app configuration issues.

### Step 4: Pairing Process
1. Open the Lefun Health app.
2. Make sure your ring is nearby and powered on (it should blink if it's powered).
3. Follow the app prompts to reconnect with the ring.

Please try these steps and let me know how it goes, as well as any other details you can provide regarding your setup!

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