[Tap Gallery] Freezing

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Philip Mcsparron
1 year ago In Tap Gallery
Freezing

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John Nguyen

Born with a keyboard in one hand and a coffee mug in the other, John carved his...

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1 year ago

Hi there! I see you're having trouble with Tap Gallery freezing on your Android device. Let's work through this together. Could you please share more details? Specifically, could you let me know how frequently the app freezes, or if this happens when you’re trying to perform a certain action like opening a photo or browsing?

Meanwhile, here are a few common troubleshooting steps we can try:

1. Clear Cache & Data:
- Go to Settings > Apps.
- Find and select Tap Gallery.
- Tap on Storage, then choose Clear Cache and Clear Data.
- This can often resolve issues with freezing.

2. Check for Updates:
- Ensure that both your device and the Tap Gallery app are updated to the latest version.

3. Free Up Device Storage:
- Sometimes, low storage can cause freezing. Remove unnecessary files or applications if space is tight.

4. Restart Your Phone:
- Restarting your device can help clear temporary issues.

Please try these steps and let me know how it goes! Are you satisfied with the solutions I've provided so far?

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