Hey there! I see you're having trouble with PUBG crashing on your device—let's get this sorted out. Could you tell me a bit more about when the crashes happen? For example, does it happen right when you open the game, during matches, or at some other time? Have you noticed any crashes related to specific actions or after a recent update?

Meanwhile, here are some simple steps we can try to fix PUBG crashing on your Android 10 device using WebKit browser:

1. Close Background Apps: Make sure no other apps are running in the background except PUBG. This frees up memory and processing power.
2. Clear PUBG Cache:
- Go to your device Settings > Apps > PUBG Mobile.
- Tap on Storage, then Clear Cache.
3. Check for Updates: Ensure both your Android OS and PUBG app are updated to the latest versions.
4. Free Up Storage: Make sure your device has enough free storage space—low storage can cause crashes.
5. Restart Device: Sometimes a quick reboot can clear temporary glitches.

If these don't resolve the issue:

6. Clear Game Config Files: PUBG sometimes crashes due to corrupted config files. Though usually more relevant to PC, on mobile this can be like reinstalling or resetting game data.
7. Reinstall PUBG: Uninstall the app completely, then reinstall from the official store to ensure a clean installation.

Since your device uses Android 10 and WebKit, please check if the PUBG app is optimized for this OS version. Sometimes compatibility can cause crashes.

If after trying these steps, the game still crashes, I can assist with advanced troubleshooting or guide you to contact PUBG's official support directly.

Would you like to try these steps now? Also, let me know if you've already tried any of these so I don't repeat them.

Crash

Thanks for letting me know it's still crashing. Let's dig a bit deeper so I can help you better.

Could you tell me exactly when the PUBG app crashes? For example, does it happen when you launch the game, when entering a match, or at random times? Also, have you noticed if it crashes more when the graphics settings are high or when you have other apps running? Any extra details will help.

In the meantime, based on known fixes for PUBG Mobile crashes on Android devices, especially with your Android 10 setup, here’s what you can try next:

1. Close all other apps running in the background except PUBG Mobile. Running multiple apps can reduce memory and cause crashes.
2. Check your OS version and update to the latest Android 10 updates available for your device. Sometimes PUBG crashes if the OS is outdated.
3. In PUBG settings, reduce the graphics settings from HD to Average or Low, as high graphics can overload the system on some devices.
4. Clear the cache and data for PUBG Mobile:
- Go to Settings > Apps > PUBG Mobile > Storage > Clear Cache and Clear Data (This will reset the game settings but won’t delete your account data.)
5. Restart your device after clearing data, then launch the game again.
6. Ensure your device has sufficient free storage space and RAM available before launching PUBG. Free up some storage if needed.

If these steps don't help, consider reinstalling the game after backing up your progress (usually linked to your PUBG account). Reinstalling can fix corrupted files that cause crashes.

For more detailed official guidance, you can also check PUBG’s own help center on game crashes here: PUBG Mobile Help Center - Game crashes. Let me know what happens after trying these steps or if you need help with any part of the process. Are you satisfied with this approach so far?

Crash

PUBG crash troubleshooting guide

Thanks for asking for the PUBG app crash troubleshooting guide! Let me give you a tailored step-by-step approach based on the official recommendations and best practices for PUBG Mobile on your Android 10 device:

1. Close Background Apps: Before launching PUBG, close all other running apps to free memory and CPU resources.

2. Clear PUBG Cache and Data:
- Go to your device Settings > Apps > PUBG Mobile.
- Tap Storage > Clear Cache.
- If crashes continue, try Clear Data (this will reset settings but keep your account).

3. Update PUBG and Android OS:
- Make sure PUBG Mobile is updated to the latest version via the Play Store.
- Also, check for the latest Android 10 system updates and install them if available.

4. Lower In-Game Graphics Settings:
- Open PUBG Mobile and go to Settings > Graphics.
- Set Graphics to Low or Medium, and Frame Rate to Low or Medium. Sometimes high settings can overload certain devices causing crashes.

5. Free Up Storage and RAM:
- Ensure your device has at least 2–3 GB of free storage, plus available RAM—you can check and free space via device storage settings.

6. Restart Your Device: A fresh reboot clears temporary glitches and memory leaks.

7. Reinstall PUBG Mobile:
- Uninstall PUBG Mobile completely, then reinstall from the official Google Play Store to get a fresh, clean version.

8. Check Network Connection:
- PUBG can sometimes crash due to unstable internet connections. Try switching between WiFi and mobile data or resetting your router.

If after these steps the game still crashes, it could be related to more specific device compatibility or software conflicts. Official PUBG Mobile Help Center has a dedicated page with further crash troubleshooting you can visit here: Game crashes — PUBG Mobile Help Center 1.

Would you like me to guide you through any of these steps right now? Are there any particular steps you’ve already tried or any error messages you’re seeing when the app crashes?