[The Oregonian News] Will not go past first page

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Ronald Moran
6 days ago In The Oregonian News
Will not go past first page

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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6 days ago

Hi there! I understand you’re having trouble with The Oregonian News app getting stuck on the first page. Let’s work through some steps to get you back to reading smoothly.

First, can you tell me a bit more? For example:
- Is this happening every time you open the app or just with a specific edition?
- Have you tried closing and reopening the app since this started?
- Are you using the app on your Windows device through a specific browser or some other way?
- Any error messages or unusual behavior besides being stuck on the first page?

Meanwhile, here are some general steps that often help with this issue:

1. Restart the app: Fully close The Oregonian News app and then open it again. Sometimes this clears minor glitches.

2. Check your internet connection: A weak or intermittent connection might prevent the app from loading additional content beyond the first page.

3. Clear app cache or browsing data (if using a browser):
- In your browser, go to settings and clear cached files and cookies related to the app’s website. This can resolve loading hangs.

4. Try a different day’s edition: If possible, open a previous day’s paper and then return to the current one. This sometimes resets the app’s loading behavior.

5. Log out and log back in: Signing out of your account and signing back in can refresh your session and app data.

6. Update the app or browser: Make sure your app or browser version is up to date—the latest versions fix known bugs.

If the issue persists after those, we can try some more advanced steps like:
- Checking for any blocked content or security settings that might interfere.
- Testing on a different device or browser to isolate the problem.

Could you let me know which of these you’ve tried so far and what device/browser exactly you’re using? That way, I can tailor the next steps for you.

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