Hi there! I understand your photos say "sent" in the VPhoto app, but they’re not showing up on your frame. Let’s get this sorted out together.

To start, could you let me know if your frame is connected to a stable Wi-Fi network? Also, have you checked if the photos you’re sending are in a supported format like JPEG or PNG?

In the meantime, here’s a step-by-step checklist to troubleshoot:

1. Check your Wi-Fi connection: Make sure your frame is connected to a stable Wi-Fi network. Sometimes the connection might drop, causing photos not to appear.

2. Confirm supported photo formats: VPhoto digital frames usually support JPEG and PNG formats. If the photos are in a different format, they might not display.

3. Restart your frame: Try turning your frame off and then on again. This simple reset can often resolve display glitches.

4. Update your frame’s firmware and app: Ensure both the digital frame’s firmware and the VPhoto app on your iPhone (iOS 18.6) are the latest versions. Updates can fix bugs affecting photo uploads.

5. Verify the account linkage: Check that the frame is linked to the same VPhoto account from which you’re sending the photos.

If you’ve done any of these already, let me know which ones, and we can dive deeper.

Are you comfortable trying these steps? I’m here to guide you through each.