[Waffle] Hashtags rather than letters

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Donna Morehead
5 days ago In Waffle
Hashtags rather than letters

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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5 days ago

Hi there! It sounds like your Waffle app is showing hashtags (#) in place of normal text. I want to understand your issue better: when exactly does this happen? Is it when you open certain files, type something new, or maybe when viewing specific content? Also, are these hashtags replacing entire words, or are they appearing as extra symbols next to normal text? Any extra detail you can provide will help me pinpoint the cause.

Meanwhile, let me share some common reasons and fixes for hashtag display issues that sometimes occur with text apps:

1. Font or Encoding Issue: Sometimes, if the app cannot properly render the text font or encoding, it might display hash symbols instead of the letters.

2. Text Field Width: In spreadsheet apps like Excel, hashtags appear when the cell width is too narrow for the content. Since Waffle is a note/document app, something similar might happen if the app or document has fixed layout restrictions.

3. App Bug or Corrupted Cache: Occasionally, app glitches or corrupted data cache can cause display anomalies.

To start troubleshooting on your Android (WebKit browser) device, please try these steps:

1. Clear Cache: Go to your device Settings > Apps > Waffle > Storage > Clear Cache. Restart the app after.

2. Check Font Settings: If the Waffle app or device has a font or accessibility setting changed recently, try resetting it to default.

3. Update App: Ensure you have the latest version of Waffle installed from the Play Store, as updates often fix display bugs.

4. Try Another Document: Does this happen in all documents or just one? If just one, the file might be corrupted or formatted strangely.

5. Restart Device: Sometimes a simple reboot of your phone can clear display glitches.

If you have already tried some of these, let me know which ones, and I can guide you further into more detailed fixes or checking for document-related issues. How does this sound? Are you able to provide more details about when and where the hashtags appear in your app?

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