[Waffle] I had a streak over 100. now it is showing 1 two days in a row!

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barbara gaughan
7 months ago In Waffle
i had a streak over 100. now it is showing 1 two days in a row!

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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7 months ago

Hi! I see your Waffle streak, which was over 100 days, suddenly reset to 1 for two days in a row. That can definitely feel odd, especially when you’re consistent. Let’s dig into a few things to understand what might have happened and how to possibly fix it.

First, can I ask:
- Did you happen to change the date or time settings on your iPhone recently?
- Have you cleared your browser history, app data, or reinstalled the app?
- Have you used Waffle on more than one device or browser?

Sometimes, streak resets happen if the app detects a missed day, or if the time zone setting on your device resets your daily count. For example, turning off "Set Automatically" in Date & Time and then back on sometimes resets streak tracking. Also, if the app’s local data is cleared or if you switch devices, the streak info might not sync properly.

Here’s what we can try step-by-step:

1. Check your iPhone's Date & Time settings:
- Go to Settings > General > Date & Time
- Ensure Set Automatically is ON.
- Confirm your time zone matches your current location.

2. Avoid changing your device date/time manually because Waffle tracks your activity based on that info.

3. Check for app updates: Make sure Waffle app is updated to the latest version from the App Store.

4. Restart the app and phone: Close the Waffle app fully, then restart your iPhone and open the app again.

5. Verify if you are logged into the same account: If Waffle uses an account, confirm you’re logged in the same one you usually use.

6. If you missed a day but want to restore streak: Some users have set their device date back to the missed day, completed the puzzle, then reset the date/time to automatic. This is a bit of a workaround but can help restore streak continuity.

If after these steps the streak doesn’t update correctly, the issue might be with how Waffle syncs streak data or a server-side issue. In that case, contacting Waffle support at [email protected] with your streak details might help get it restored.

Would you like me to guide you through these steps? And did anything else happen on your phone or with the app around when the streak reset?

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