[Waffle] The Archive is scrambled all out of numerical sequence!

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Neal Lockett
7 months ago In Waffle
The Archive is scrambled all out of numerical sequence!

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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7 months ago

Hi there! I understand that the Archive in your Waffle app is showing items out of numerical sequence. To help you better, could you clarify a bit more on this? For example:

- Is the entire archive scrambled, or just certain sections?
- Are you viewing the archive inside the Waffle app on your iPhone, or in a web browser?
- Has this happened recently after an update or change?
- Do you see any sorting options within the archive, or is it just random?

Getting these details will help me guide you precisely. Meanwhile, here’s a general approach we can try:

1. Refresh the App: Sometimes data can load incorrectly. Close the Waffle app completely (swipe it away from your app switcher) and reopen it.

2. Check Sorting Settings: Look inside the archive view for any sorting or filtering options. Make sure it’s set to sort numerically or by date as you prefer.

3. Clear Cached Data: If the app has a cache or offline storage, clearing that can help reset the order. You might find this option in the app settings or by reinstalling the app.

4. Update the App: Ensure your Waffle app is updated to the latest version via the App Store.

5. Restart Your iPhone: A simple restart can resolve odd display bugs.

If none of these help, please let me know. We might also want to check if this is a known issue with the app's archive feature and consider reporting it. How does that sound? Are you able to try these steps, or do you want me to guide you through any in more detail?

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Neal Lockett
7 months ago

There are sections of numbers where each section is missing a variety of numbers and these sections are in random sequences. I have already rebooted my phone without success. I am using a web browser on my iPhone.

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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7 months ago

Thanks for the extra info! Since you’re accessing the Waffle archive through a web browser on your iPhone and seeing random sequencing with missing numbers in sections, it sounds like a data loading or display issue on the web interface.

Here’s what we can try step-by-step:

1. Clear Browser Cache and Cookies:
Sometimes, older or corrupted cached files cause partial or scrambled data display. On your iPhone’s browser (Safari or Chrome), go to settings and clear cache and cookies. Then reload the archive page.

2. Check JavaScript Settings:
Make sure JavaScript is enabled in your browser settings since many web apps rely on JavaScript to load content correctly.

3. Try a Different Browser:
If you’re using Safari, try Chrome, or vice versa, to see if the issue persists across browsers.

4. Use Desktop Mode:
On Safari, tap the “aA” icon in the URL bar and select “Request Desktop Website” to see if the archive loads more correctly in desktop mode.

5. Check Network Connection:
A slow or unstable internet connection might cause incomplete loading. Make sure you’re on a stable Wi-Fi or cellular network.

6. Log out and Log Back In:
If the archive requires an account, signing out and back in might refresh the data load properly.

If after these steps the archive still shows scrambled numbering, it is possible there’s an issue on the Waffle web server or with the archive data itself. In that case, contacting Waffle support would be the next best step for them to investigate backend syncing or data corruption.

Would you like me to walk you through clearing cache on Safari or Chrome, or help try another browser? Also, which browser are you currently using?

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