Hi! I understand that in the Frosty app on your iPhone, only native Twitch emotes are showing up, while other Frosty/emote extension emotes like 7tv, BTTV, or FFZ are not appearing. Let’s get this sorted out together.

To start, could you let me know if you've already tried anything like reinstalling the Frosty app or toggling the different emote extensions (7tv, BTTV, FFZ) on or off within the app’s settings? Also, are these emotes missing only in certain channels or everywhere?

Meanwhile, here are some step-by-step checks and fixes you can try:

1. Check Emote Extensions Settings
Open Frosty settings and make sure that the emote extensions (7tv, BTTV, FFZ) are enabled. Sometimes they can get toggled off accidentally.

2. Refresh Emotes
Try disconnecting and reconnecting your Twitch account in Frosty. You can also try a manual refresh or reload of emotes from the settings.

3. Clear Cache / Restart the App
Close the app completely (swipe it away in the app switcher) and then reopen it. This can clear temporary glitches.

4. Update Frosty App
Ensure your Frosty app is updated to the latest version from the App Store, as older versions can have bugs with emotes.

5. Network Issues
Sometimes network or server issues cause emotes to fail loading. You can toggle Airplane Mode on and off or switch between Wi-Fi and mobile data to test this.

If after these steps the emotes still do not load except for Twitch native ones, there may be a bug or a server-side issue affecting 7tv or other extensions specifically on your device or account.

A Reddit user mentioned that refreshing and closing the stream before it loads can resolve similar Frosty emote problems, so trying to refresh your stream might also help3.

Would you mind trying these out and letting me know which steps you’ve done or if anything changes? I’m here to walk you through more advanced solutions if needed!

Are you satisfied with the solution I provided so far?