Hi there! I understand your RetailMeNot app isn't working properly. To make sure I give you the best help, could you please tell me a little more about the issue? For example:

- Is the app not opening at all, or does it crash after opening?
- Are you having trouble logging in or using certain features like finding coupons or cash back?
- Are there any error messages appearing on your screen?

Once I know a bit more, I can guide you through some targeted troubleshooting steps. Looking forward to your reply!

Worked until march, has not added the cash back since

Thanks for sharing that your Cashback hasn’t been added since March. That definitely helps narrow down the issue. Missing cashback can sometimes happen due to tracking glitches or account-related hiccups.

Let’s try a few things to hopefully resolve this:

1. Clear Browser Cache and Cookies:
Even though you’re on the app, it often uses browser components to track purchases. Clearing cache and cookies can help the app refresh its tracking mechanism.

2. Update or Reinstall the App:
Make sure your RetailMeNot app is updated to the latest version. If it is, try uninstalling and reinstalling it to clear any corrupted data.

3. Check Your Account Activity:
Log into your RetailMeNot account via the app or website to see if the cashback is showing as pending or any notifications about missing cashback are present.

4. Verify Your Purchases Were Made Through the App:
Cashback only tracks when purchases happen after clicking through the app’s links. If you shopped directly or used coupons without activating cashback, it may not track.

5. Disable Conflicting Extensions or Apps:
If you use browser extensions like Capital One Shopping alongside RetailMeNot’s app or browser functions, they might interfere with tracking.

Since this appears to be a recurring problem for some users from March onward, you may also want to contact RetailMeNot support directly for account-specific review. You can reach their team at [email protected].

If you’d like, I can walk you through clearing cache on your Windows device or help check your account status now. Just let me know!

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