Hi there! I understand your Savana app is showing "no network" even though your device is connected to WiFi on your Android 10 device. Let's see if we can fix this together.
Could you first tell me a bit more? For example: - Is the "no network" message appearing only in the Savana app, or are other apps also having trouble connecting? - Is the WiFi connection otherwise working (can you browse websites or stream content outside the app)? - Have you tried restarting your phone or toggling WiFi off and on again?
Meanwhile, here are some easy steps to start troubleshooting:
1. Toggle Airplane Mode: Turn airplane mode on for about 10 seconds, then turn it off to reset network connections.
2. Forget and Reconnect to WiFi: Go to your WiFi settings, tap your network, choose "Forget," then reconnect by entering the password again.
3. Check App Permissions: Make sure the Savana app has permission to access the internet and background data in your device settings.
4. Clear Savana App Cache: - Go to Settings > Apps > Savana - Tap Storage - Tap Clear Cache (avoid Clear Data for now as it may remove login info)
5. Restart your Phone: Simple restarts can fix network glitches.
6. Check for Savana App Updates: Open Google Play Store and see if there's an update available for Savana.
If after these steps Savana still says "no network" but other apps work fine, the issue might be app-specific or related to Savana’s servers.
Please try these steps, and let me know what you observe. If the problem persists, I can guide you through more advanced checks or contact Savana support if needed.
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Alice Johnson
Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...
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Hi there! I understand your Savana app is showing "no network" even though your device is connected to WiFi on your Android 10 device. Let's see if we can fix this together.
Could you first tell me a bit more? For example:
- Is the "no network" message appearing only in the Savana app, or are other apps also having trouble connecting?
- Is the WiFi connection otherwise working (can you browse websites or stream content outside the app)?
- Have you tried restarting your phone or toggling WiFi off and on again?
Meanwhile, here are some easy steps to start troubleshooting:
1. Toggle Airplane Mode: Turn airplane mode on for about 10 seconds, then turn it off to reset network connections.
2. Forget and Reconnect to WiFi: Go to your WiFi settings, tap your network, choose "Forget," then reconnect by entering the password again.
3. Check App Permissions: Make sure the Savana app has permission to access the internet and background data in your device settings.
4. Clear Savana App Cache:
- Go to Settings > Apps > Savana
- Tap Storage
- Tap Clear Cache (avoid Clear Data for now as it may remove login info)
5. Restart your Phone: Simple restarts can fix network glitches.
6. Check for Savana App Updates: Open Google Play Store and see if there's an update available for Savana.
If after these steps Savana still says "no network" but other apps work fine, the issue might be app-specific or related to Savana’s servers.
Please try these steps, and let me know what you observe. If the problem persists, I can guide you through more advanced checks or contact Savana support if needed.
Are you able to try these now?