[Conico] I'm trying to reconnect wifi to my camera but it keeps having me go to wifi settings I have mini 13

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Jill Nalbach-Heller
1 month ago In Conico
I'm trying to reconnect wifi to my camera but it keeps having me go to wifi settings I have mini 13

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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1 month ago

Hi! I understand you're trying to reconnect the WiFi to your Conico Mini 13 camera but it keeps taking you to WiFi settings without successfully connecting. Let’s see if we can get that sorted out together.

To start, can you tell me a bit more about what exactly happens when you go to the WiFi settings through the app? For example:
- Does the app show any error messages?
- Are you trying to connect to a 2.4 GHz or 5 GHz WiFi network?
- Is your phone connected to WiFi, and is the camera nearby to the router?

This info will help me guide you better.

Meanwhile, here’s a typical step-by-step to reconnect the Mini 13 camera to WiFi:

1. Ensure your phone is connected to the correct WiFi band
Conico cameras usually require a 2.4 GHz WiFi connection, not 5 GHz.
On your Windows device, click your WiFi icon, check the network details, and make sure it’s the 2.4 GHz band.

2. Restart the camera and the router
Sometimes simply powering them off and on can clear up network glitches.

3. Reset the WiFi settings on your camera
On the camera itself, go into the utilities menu, find WiFi settings, and select "reset" or "forget network" to clear old connections.

4. Use the Conico app to add the camera again
Open the app, choose to add a new device, and follow prompts to connect the camera to your 2.4 GHz network. Make sure you enter the correct WiFi password carefully.

5. Check permissions
On Windows, ensure the app has permission to access your local network and WiFi.

If the app keeps sending you to WiFi settings but won’t proceed, try running the Conico app as an administrator (right-click the app icon, choose ‘Run as administrator’) and see if that helps.

If you've already done any of the above or if there's a particular step where you're stuck, just let me know, and we can dive deeper into that.

Are you familiar with which WiFi band you’re connected to, or do you want me to guide you on checking that?

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