Hello! I understand that the KMPlayer app crashes when you try to use it in 360 mode. To help you best, could you tell me a bit more about what happens exactly? For example, does the whole app close abruptly, or does it freeze and stop responding? Also, is this happening with all 360 videos or just specific ones?

In the meantime, here are some initial steps we can try to resolve the KMPlayer crashing in 360 mode on your Windows 10 device:

1. Update KMPlayer: Make sure you are using the latest version of KMPlayer. Updates often fix bugs and improve compatibility, especially for advanced features like 360 video playback.

2. Check video codecs and drivers: Sometimes crashes happen because required video codecs or GPU drivers are outdated or incompatible. Update your graphics driver from your GPU manufacturer's website (NVIDIA, AMD, or Intel) and install a codec pack if missing.

3. Adjust KMPlayer video processing settings:
- Open KMPlayer.
- Press F2 to open preferences.
- Navigate to Video > Video Processing tab.
- Look for any settings related to rendering or video decoding (such as GPU acceleration or DirectX). Try toggling these off or on to see if stability improves.

4. Test with a different 360 video file: Confirm if the problem happens with all 360 videos or just a certain corrupted or unsupported file type.

5. Run KMPlayer as Administrator: Right-click the KMPlayer icon and choose "Run as administrator" to rule out permission issues.

If the crashes persist after these steps, we can look into more advanced logs or consider reinstalling KMPlayer completely.

Please let me know how it goes after trying these, or if you can share more about the crash behavior, that would be very helpful! Are you satisfied with the solution I provided so far?