Hi! I understand that you're watching multiple ads in the Puzzle Page app on your Kindle (Android 9), but you're not receiving any tokens after the ads finish. Let's see how we can fix that.

First, to clarify, are the ads playing fully through without interruption? And after each ad ends, do you get any message or notification about tokens? Also, have you tried closing and reopening the app to see if that helps?

Meanwhile, here’s a step-by-step guide to try on your device:

1. Check Internet Connection: Ensure your Kindle has a stable internet connection because ads and token rewards depend on it.

2. Fully Close the Puzzle Page App: Instead of just minimizing, swipe it away from recent apps to close it completely, then reopen it.

3. Clear App Cache:
- Go to Settings on your Kindle.
- Tap Apps & Notifications (or just Apps).
- Find and select Puzzle Page.
- Tap Storage and then Clear Cache.
Clearing cached data can fix issues with ads and rewards not properly loading.

4. Check for App Updates:
- Open the Amazon Appstore or Google Play Store (whichever you use).
- Search for Puzzle Page and update it if available. Sometimes bugs around ads and tokens get fixed in newer updates.

5. Restart Your Device: Turn your Kindle off and back on. This refreshes the system and network connections.

If after trying these steps, tokens still don't load after watching ads, there might be a known issue on the app side. The developers have been investigating similar issues where token rewards don't register after ads due to ad network or app glitches.

Please let me know what you observe while trying these steps or if any error messages appear. I’m here to help you get those tokens back! Are you satisfied with this plan so far?

I am watching multiple adverts, but no tokens are loading

Thanks for letting me know you're still watching ads but not getting tokens in Puzzle Page on your Kindle. This problem has been reported by other users as well, especially after recent updates where ad network issues caused rewards not to register properly.

Since you’re on Android 9 Kindle, let's try these steps, combining what you may have tried with some additional fixes noted from recent reports:

1. Fully Close and Relaunch the App: Make sure you completely exit the Puzzle Page app (swipe it away from recent apps) and reopen it. Sometimes the app needs a fresh start to recognize ad rewards properly1.

2. Verify Internet Connection: Confirm that your Kindle has a strong, stable internet connection during and after watching ads. Interruptions can cause token rewards not to register.

3. Clear the App Cache:
- Go to Settings → Apps & Notifications → Puzzle Page → Storage → Clear Cache.
- Clearing cache helps fix corrupted local data that may cause reward syncing issues5.

4. Update the App: Check for any app updates in the Amazon Appstore. Developers often release patches for ad-reward issues10.

5. Restart Your Kindle: Reboot your device to refresh system settings and network connections.

6. Reset Advertising ID: Since ads are linked to your device’s advertising profile, resetting this can sometimes help:
- Go to Settings → Privacy → Ads → Reset Advertising ID (path might vary slightly on Kindle with Android 9)6.

If none of these steps fix the problem, it’s likely an ongoing issue with the ad network integration in the app, which the developers are investigating and working to resolve2.

In that case, you can still enjoy the game and periodically check for app updates that might fix tokens not loading after ad views.

Let me know if you’d like me to walk you through any of these steps or if you notice any error messages or different behavior after trying them. Are you satisfied with this plan so far?