Hi there! I understand you're experiencing an "error updating" issue for Burlington, WI in the 1Weather app on your Windows system. Just to clarify, is this error appearing when you try to refresh the weather data for Burlington specifically, or does it happen with other locations too? Also, is this on the 1Weather app or if you’re accessing 1Weather through a browser?

Meanwhile, the common cause of such errors is usually related to connection issues. Here are some steps we can start with to troubleshoot:

1. Check Internet Connection: Ensure your Windows device is connected to the internet and has a stable connection. Sometimes, the app can't update if the connection is weak or intermittent.

2. Restart the App: Close the 1Weather app completely and then reopen it. On Windows, you can do this by right-clicking the app on the taskbar and choosing "Close window," or via Task Manager if necessary.

3. Restart Your Device: Sometimes a simple reboot of your computer helps refresh system connections and clears temporary glitches.

4. Update the App: Make sure your 1Weather app is the latest version. If you’re using the Microsoft Store app, go to the store and check for updates.

5. Clear Cache/Data: If applicable, clear the app's cache or temporary files. This step is more common on mobile devices, but on Windows, it might involve reinstalling the app.

6. Reinstall the App: If none of the above work, uninstall and then reinstall the 1Weather app.

If you have tried any of these steps already, please let me know which ones, and we can explore a bit deeper. Also, do you see any specific error message or code beyond "error updating"? That info could help pinpoint the issue.

Looking forward to your reply so I can assist you better!

App on Android phone. Worked for years. Won't let me change location or shut down app or remove app!

Thanks for the extra details! So you’re using the 1Weather app on your Android phone, and now it won’t let you change location, close, or uninstall the app. That’s unusual, especially since it has worked fine for years.

Let’s tackle this step-by-step:

1. Changing Location:
Normally, to remove or change a location in 1Weather, you can long-press (tap and hold) on the location you want to remove, then tap the trash can icon that appears to delete it. After that, you should be able to add a new location or select a different one1 2.

Since you can’t change it at all, it may be that the app is stuck or malfunctioning.

2. Force Stop the App:
To get it unstuck and possibly allow location changes or exit, go to:
Settings > Apps > 1Weather > Force Stop

3. Clear Cache and Data:
If force stopping doesn’t help, next try this to reset the app’s temporary files and data which might have gone corrupt:
Settings > Apps > 1Weather > Storage > Clear Cache and then Clear Data (note clearing data will reset the app).

4. Uninstall Issues:
If you can’t uninstall normally:
- Check if it’s a system or pre-installed app (unlikely for 1Weather, but possible if your device’s manufacturer bundled it).
- Try uninstalling via the Play Store: open Play Store > search 1Weather > there should be an Uninstall button.
- If still no luck, try rebooting your phone into Safe Mode (which only runs default apps). Then attempt uninstalling again. To enter Safe Mode, usually press and hold the power button, then tap and hold "Power Off" until you see the safe mode prompt.

If still stuck, you might try updating your phone’s OS or factory resetting as a last resort, but let me know before we go there.

Do these steps make sense so far? If you want, I can guide you through any step in more detail. Also, let me know your phone model and Android version if possible, since some device-specific quirks might affect this.

Looking forward to helping you get 1Weather back to working smoothly!

The problem started about a month ago, then started working again. Today it stopped again!

Thanks for sharing that the problem has been intermittent, starting about a month ago and now stopped again today. Intermittent issues can sometimes be tricky but there are a few targeted things we can try to improve stability.

Based on recent similar reports and general troubleshooting for 1Weather on Android, here’s what I suggest:

1. Check Background Data & Battery Settings:
Make sure 1Weather is allowed to run in the background and isn’t being restricted by your phone's battery optimization settings. Sometimes aggressive battery savers can pause app updates intermittently.
- Go to Settings > Apps > 1Weather > Battery and disable any restrictions.
- Also check Settings > Apps > 1Weather > Data Usage and confirm background data is enabled.

2. Clear Cache Regularly:
Corrupted cache can cause intermittent failures. Clearing cache without deleting app data is a good routine.
- Settings > Apps > 1Weather > Storage > Clear Cache

3. Update the App:
Make sure you have the latest 1Weather version from the Google Play Store, as updates often fix bugs causing intermittent errors.

4. Check Network Connection:
- Intermittent issues sometimes stem from variable signal strength or DNS issues on certain networks.
- Try switching between Wi-Fi and mobile data and see if the problem persists.
- Restart your router if on Wi-Fi.

5. Force Stop and Restart the App:
If it gets stuck, force stop the app and reopen it to reset internal states.

6. Reinstall the App:
If uninstalling is possible, reinstalling fresh often resolves weird intermittent problems. If uninstall isn’t possible because the app is a system app (some devices have 1Weather preinstalled as system), you can try disabling it and enabling it again.

7. Check for Device-Specific Issues:
Some device manufacturers modify Android heavily, which can cause app behavior differences. If you know your phone model, I can check if other users report similar 1Weather interruptions and provide specific fixes.

If none of the above help and the problem is recurrent, a factory reset might be an ultimate fix but that’s a last resort due to the inconvenience.

Here’s a helpful video and forum link with similar troubleshooting on 1Weather on Android, which might offer additional tips:
- How To Fix And Solve Not Loading On 1Weather App | Final Solution
- Help with 1Weather App - SOLVED - XDA Forums

Could you share your phone model and Android version? I’ll check if there’s anything device-specific causing this. Also, does the app show an error message or does it just fail silently when updating or changing location?

Let me know how these steps go or if you’ve tried some already, and we’ll go deeper if needed! Are you satisfied with this solution so far?

Thanks. Nothing working. I'll keep trying. Maybe it'll start again!

I understand how persistent this issue with the 1Weather app on your Android phone can be. Since the problem has been recurring and the usual steps haven't resolved it, here's some additional insight based on recent reports from users with similar struggles:

1. System App Limitation:
Some devices—like certain Motorola models—have 1Weather installed as a system app, which means it cannot be uninstalled, only disabled. Often, users report that disabling it causes widgets or other functions to stop working, but keeping it enabled can result in these update issues. This can make troubleshooting trickier9.

2. Clearing Cache/Data and Battery Optimization:
As mentioned before, clearing cache and data, and ensuring battery optimization isn’t restricting the app, remain critical steps in fixing intermittent problems. These have helped some users on Reddit and XDA forums1 6.

3. Network and Refresh Settings:
Making sure the app has permission to auto-refresh weather data and access background data can prevent update failures. Check Notifications settings and confirm "Current Conditions" and "Auto Refresh" are enabled4.

4. App Updates and Support:
Ensure your app is updated to its latest version via the Play Store. The developers have acknowledged issues and are actively working on fixes5. Watching community forums or the app’s support page can keep you informed on upcoming patches.

5. Alternative Steps:
- Try using a weather widget from a different app temporarily.
- If forced to, you might disable the 1Weather app temporarily to see if that stabilizes your phone, but this disables weather info on widgets linked to it.

6. Community Help:
The Reddit and XDA forums have user-led workarounds and discussions that sometimes offer creative solutions specific to your phone model or Android version1 6.

If you want, I can help you explore steps such as disabling battery optimization for 1Weather, checking permissions in detail, or trying to disable and re-enable the app if uninstalling isn't an option. Also, please let me know your exact phone model and Android version, so I can tailor the advice better.

Are you satisfied with this information? Would you like assistance with any particular step?