[3way.io] The app just stopped working and I had credits for the app! Can’t get past the login as it shuts off

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Tina Michelle Smith
1 year ago In 3way.io
The app just stopped working and I had credits for the app! Can’t get past the login as it shuts off

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Hi there! I’m sorry to hear that you’re having trouble with the app shutting down before you can log in. That can definitely be concerning, especially with your credits at stake. I’d like to help you get this sorted out.

First, let’s try a few basic troubleshooting steps to see if we can get the app working again:

1. Force Close the App: Swipe up from the bottom of your iPhone screen (or double-click the Home button on older iPhones) to see all your open apps. Find the 3way.io app and swipe it up to close it completely.

2. Restart Your iPhone: Press and hold the power button until you see the slider, then slide to power off. After your iPhone is off, power it back on by holding the power button again.

3. Check for Updates: Go to the App Store, tap on your profile picture at the top right, and scroll down to see if there are any updates available for the 3way.io app. If there is an update, please install it.

4. Reinstall the App: If the above steps don’t work, you can try deleting the app and reinstalling it. To do this, tap and hold the app icon until it wiggles, then tap the “X” to delete it. After that, go to the App Store to download it again.

Once you’ve had a chance to try these steps, let me know how it goes. If the app is still shutting down, we can look into some more advanced options.

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