[Meijer] Virus and firewall popups will not go away even though computer has protection

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pam spencer
9 months ago In Meijer
virus and firewall popups will not go away even though computer has protection

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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9 months ago

Hi there! I understand you're seeing persistent virus and firewall popups related to the Meijer app, even though your computer has protection. To get started, could you tell me a bit more about these popups? For example:

- Do the popups appear only when using the Meijer app or do they show up at other times too?
- Are the popups coming from within your browser, or as system notifications?
- Have you clicked on any of these popups, or tried to close them?

This will help me narrow down the cause and guide you with the best possible solution. Meanwhile, let me share some general info that often helps.

Sometimes, what looks like a virus popup can actually be a form of malicious or fake notification called "malvertising." These popups try to trick users into thinking their system is infected, but they typically stem from websites or browser notifications rather than true system threats. Even strong antivirus programs can miss or not block these because they're tied to browser behavior or certain ad scripts1.

Here are initial steps you can try on your Windows 10 system with a WebKit browser:

1. Clear Browser Cache and Cookies
Open your browser settings, find the section for privacy or history, and clear your cache and cookies. This often removes stored scripts that cause persistent popups.

2. Check Browser Notifications Settings
Go to browser settings → Privacy and Security → Site Settings → Notifications. Look for any suspicious or unknown websites allowed to send notifications and revoke their permission.

3. Run a Full System Antivirus and Anti-Malware Scan
Update your antivirus software and run a complete scan. Also consider running a scan with a dedicated anti-malware tool like Malwarebytes to catch anything your main antivirus might miss.

4. Check Installed Programs and Browser Extensions for Suspicious Items
Go to Windows Settings → Apps and review recent or unknown programs installed. Also check browser extensions/add-ons and remove any that you don’t recognize or trust.

If you’ve already tried these or the popups persist specifically with the Meijer app, please let me know. We can then explore deeper settings or verify if the app itself needs updating or reinstalling to clear any corrupted files.

Does this help so far? Would you like me to guide you step-by-step through these actions?

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Subhan Khan

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9 months ago

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Subhan Khan

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9 months ago

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