Hi! I’m happy to help you get your Abradoodle app game up and running. To start, could you tell me a bit more about what exactly happens when you try to load the game? For example, do you see an error message, or does it just stay on a loading screen? Also, are you playing on a Windows device using a browser, or is this through an app?

Knowing these details will help me guide you effectively on troubleshooting steps!

It just stays on the loading screen , I can't refresh and I play using a browser on windows 11

Thanks for those extra details! Since you're using a browser on Windows 11 and the game just stays frozen on the loading screen without allowing a refresh, let's try a few steps to get things moving again:

1. Clear your browser cache and cookies: Sometimes old data can cause loading issues. You can do this by opening your browser settings, finding Privacy or History, and choosing to clear cached images and files plus cookies.

2. Try a different browser: Since you’re on Windows 11, you likely have options like Edge, Chrome, or Firefox. Checking if the game loads fine in another browser can pinpoint if the issue is browser-related.

3. Check your internet connection: A slow or unstable network can cause loading to hang. Try resetting your router or switching to a wired connection if possible.

4. Disable any browser extensions: Some extensions, particularly ad blockers or script blockers, might interfere with game content loading. Temporarily disable those and reload.

5. Update your browser and Windows: Make sure your browser and Windows 11 are updated to the latest versions for better compatibility.

6. Restart your computer: This simple step helps reset system resources that might be causing the hang.

If you’ve tried some or all of these already, let me know which ones so I can suggest more advanced troubleshooting, like checking firewall settings or browser developer console errors.

Does any of this sound doable so far? If you prefer, I can walk you through each step!