Hi! I see that you completed more than 20 levels on the Grade 7 Smart Practice in AdaptedMind, but then it suddenly reset to level one and you’re stuck there. That must be confusing! Just to get a better sense, when exactly did it reset? Was it after you logged out, or maybe after an app update? Also, do you use the AdaptedMind website or the app for this?

Meanwhile, let’s try some initial steps to troubleshoot this:

1. Check Your Account Login: Make sure you’re logged into the same account you were using before. Sometimes if you accidentally use a different account or are logged out, progress won’t show.

2. Clear Browser Cache: Since you’re on Windows using WebKit, clearing your browser cache may help. Sometimes old data causes display issues like progress resets.

- In your browser settings, look for “Clear browsing data” or “Clear cache” and clear cached images and files.

3. Reload and Re-login: After clearing cache, log out of AdaptedMind, close the browser, restart it, then log back in.

4. Check for Updates: If you’re using the AdaptedMind app instead of browser, make sure the app is updated from the store.

If these basic steps don’t restore your levels, the next step would be to check if there was an issue with your data syncing. Sometimes progress is saved server-side and might have a delay or glitch.

Could you tell me if you use AdaptedMind mainly through your browser or the app? Also, have you tried logging in from a different device or browser to see if your progress shows correctly there?

With these details, I can guide you more precisely. Let me know!