[Avast Secure Browser] VPN broken

N
N Larson
9 months ago In Avast Secure Browser
VPN broken

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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9 months ago

Hi there! I see your Avast Secure Browser VPN isn’t working on your Android device with WebKit running Android 15. Could you tell me a bit more? For example, are you unable to connect at all, does it disconnect randomly, or is the VPN active but not protecting your traffic? Also, have you tried any troubleshooting steps so far?

This information will help me guide you better!

N
N Larson
9 months ago

The app notified us this morning that the San Jose VPN is down. We want a different location.

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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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9 months ago

Thanks for letting me know about the San Jose VPN server being down. Since you want to switch to a different location, here’s how you can change the VPN location in Avast Secure Browser on your Android device:

1. Open Avast Secure Browser.
2. Tap the VPN icon or open the browser menu (usually three dots on the top right).
3. Find the VPN section or settings related to SecureLine VPN (the VPN service Avast uses).
4. Look for the option to select VPN server location. If the VPN is currently set to automatic or San Jose, switch it to manual mode.
5. Choose a different server location from the available countries or cities listed. Pick one that suits your needs and tap to connect.

If you don’t see the option to choose a location, or if manual selection is not enabled, you may need to enable VPN manual mode in the settings. This often resolves issues with location selection6.

Try this and let me know if you encounter any issues, or if some locations aren’t showing up properly. I’ll help you from there!

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