Hi there! I understand you're having trouble receiving the OTP (One-Time Password) to log in to the Anuga app. Let's work together to sort this out.

First, can you tell me a bit more?
- Are you using the official Anuga app from the Play Store on your Android 10 device?
- Are you expecting the OTP via SMS on your phone number or via email?
- Have you checked that your phone has good network signal and can receive messages normally?
- Has this issue occurred repeatedly, or is it the first time?

Meanwhile, here are some steps to try:

1. Check your contact info: Make sure the phone number or email you entered during login is correct without typos.
2. Network connection: Ensure you have stable internet or mobile network. Sometimes weak signals delay OTP delivery.
3. Wait and retry: OTPs can expire quickly. Try requesting a new OTP and check promptly.
4. Check message filters: Sometimes SMS apps or email spam filters might block OTP messages; check those folders.
5. Restart device: Sometimes a restart can refresh network connections and message reception.
6. Update app: Confirm the Anuga app is updated to the latest version available.
7. Clear app cache: On Android, go to Settings > Apps > Anuga > Storage > Clear Cache, then try again.

If after these steps you're still not receiving the OTP, it could be a server-side issue or account-specific. In that case, contacting Anuga support at [email protected] could help them check your account status or the SMS system.

Please try these steps and let me know how it goes! If you hit any snags, I’m here to assist further. Are you satisfied with this guidance so far?