Hi there! I understand that you made a payment and coins were deducted from your Alive app account, but your uploads are not being processed. Let's work through this together to get it sorted out.

First, could you tell me a bit more about the issue? For example:
- When you try to upload, do you get any error messages?
- Is this problem happening with all uploads or just specific ones?
- Have you tried restarting the app or your iPhone since the problem started?

Meanwhile, here’s a step-by-step approach to try:

1. Restart the app and your iPhone: Sometimes, closing the app completely (swipe it away from recent apps) and restarting your iPhone can resolve temporary glitches.

2. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection, as uploads need good connectivity.

3. Log out and back into your Alive account: This can refresh your session and sometimes sync purchases properly.

4. Verify your coin balance: Check if the coins deducted are reflected in your account balance. If the coins are gone but not applied, it could be a syncing issue.

5. Update the app: Make sure your Alive app is updated to the latest version from the App Store, as updates can fix bugs related to payments and uploads.

6. Check your purchase and payment history: If your coins were deducted twice or payments went through incorrectly, you might want to review your purchase history within the app or on their website. Sometimes restoring purchases (an option in many apps) helps fix this.

If after these steps the upload still doesn’t process but coins/payments were taken, it may be a server or account-specific issue.

Since this involves payments, if the problem continues, you might want to contact Alive app support directly at [email protected] or visit their support page at aliveapp.co for billing and technical assistance1.

Could you please try these steps and let me know what happens? That way, I can guide you further if needed. Are you able to check your coin balance and try uploading after a restart?